Verizon

4.5
318 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Yakima’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4008 Summitview Ave, Yakima, WA
98908, United States

Hours

Reviews

4.5
313 reviews
5 stars
247
4 stars
27
3 stars
7
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like Claudia, Matthew, and Miranda for their exceptional service.

Sales Practices

Some customers reported negative experiences with aggressive sales tactics, particularly from a representative named Keith, leading to confusion and unexpected charges.

Product Knowledge

Many reviews highlighted the staff's knowledge about products and services, which helped customers make informed decisions.

Positive Experiences

Numerous customers shared positive experiences, noting that staff went above and beyond to assist them, making the process enjoyable.

Mixed Reviews

While many customers had great experiences, a few reported dissatisfaction with specific employees or practices, indicating inconsistency in service quality.
  • MM
    Michael Morano
    Oct 22, 2025
    5.0
    Mathew was extremely helpful, appreciate his help.
  • JK
    Jared Kovach
    Oct 17, 2025
    5.0
    Had an amazing experience at this location with Matthew Hayosh, we came in to pay off, get new phones and some accessories, and when we started, there’s was a payoff issues on our bill, Matthew took the time to call Verizon support on our behalf, and sat there for quite some time and got us the compensation we needed! He was knowledgeable on all the products he was selling and answered all our questions. 10/10 will return to this location because of the awesome treatment we received today!
  • JH
    Jessica Hovorka
    Oct 17, 2025
    5.0
    Claudia was amazing. She made everything simple, provided me with all of my options so I could make an informed choice and was super sweet!! Wonderful customer service!! One of the best experiences I have had at a cellular shop.
  • EG
    Evan Guzman
    Oct 16, 2025
    5.0
    Came in to update my phone plan and walked out with practically a free brand new phone, Claudia was super helpful with the process.
  • JS
    james stoutenburg
    Oct 16, 2025
    5.0
    I'm very pleased with the service. This is my second phone I have that I have purchased and I continue to be pleased.

Frequently Asked Questions About Verizon

What products and brands are available at Verizon at 4008 Summitview Ave in Yakima?

Verizon offers a range of wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands such as Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless.

What services can I get at the Verizon store on Summitview Ave?

You can get help upgrading your phone, select or upgrade Verizon wireless plans including prepaid, purchase accessories, and access services like Hum Smart Car, Home Phone, Home Internet, and Mobile Hotspot.