Verizon

4.5
326 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Yakima’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4008 Summitview Ave, Yakima, WA
98908, United States

Hours

Reviews

4.5
321 reviews
5 stars
253
4 stars
27
3 stars
7
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Austin, Claudia, and Miranda for their exceptional service.

Sales Practices

Some reviews highlighted concerns about aggressive sales tactics, with reports of staff trying to upsell unnecessary services or products, leading to dissatisfaction among customers.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding specific employees' attitudes and professionalism, indicating inconsistency in service quality.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience for many customers.
  • BC
    Between the Rumble Strips With Chris
    Dec 20, 2025
    2.0
    Too bad. Staff was not trained very well. Too young. No customer service skills. Too much jewelry and false fingernails to operate the computer without errors. Opted to contact AT&T. Got the service I needed without a lot of effort.
  • SQ
    Shirley Quenzer
    Dec 17, 2025
    5.0
    Very helpful and quick
  • DP
    David Poling
    Dec 13, 2025
    1.0
    Trying to sell more than what I'm looking for
  • NE
    Nathan Edwards
    Dec 10, 2025
    5.0
    Austin was super helpful and the staff was a collective group of friendly, well dressed, hotdog enthusiasts
  • BS
    Brandy Smith
    Dec 10, 2025
    5.0
    Awesome customer service! Awesome staff!!! Austin was the gentleman who helped us and he was absolutely amazing! Took his time, helped with everything we needed (which was a few things) and it was honestly the least stressful Verizon visit we’ve had yet… specially, when comparing to the other stores we’ve been too! -Five stars all the way!!

Frequently Asked Questions About Verizon

What products and brands are available at Verizon at 4008 Summitview Ave in Yakima?

Verizon offers a range of wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands such as Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless.

What services can I get at the Verizon store on Summitview Ave?

You can get help upgrading your phone, select or upgrade Verizon wireless plans including prepaid, purchase accessories, and access services like Hum Smart Car, Home Phone, Home Internet, and Mobile Hotspot.