Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Woodinville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
341 reviews
5 stars
187
4 stars
43
3 stars
26
2 stars
22
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness and knowledge, while others were criticized for rudeness and lack of assistance.
Staff Knowledge
Staff knowledge varied significantly; some employees were noted for their expertise, while others were described as uninformed about products and services.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over understaffing and delays in service.
Store Management
Management received mixed reviews; some customers appreciated the support from managers, while others reported negative interactions.
Product Issues
Several customers experienced problems with products, including receiving broken devices and issues with billing and service plans.
- FCFrank ChangNov 11, 20255.0I had purchased a new Motorola Razr phone which I needed to get connected to an existing Verizon phone plan. I made an appointment on-line and arrived early for the appointment. The two associates were busy but once they were done, were able to assist me with my phone. I had inadvertently locked my phone for a time period so we had to wait several minutes before they could connect my service. The associates had a previous customer who had a similar issue and they discussed the issue, problem solved and explained to me what was going on. They were very patient and capable and once the locked time frame was cleared, were able to connect my new phone to my existing service at no charge. The process was easy, the associates were very patient and conducted themselves very professionally.
- PRPaul RautioOct 27, 20255.0Had a question, it was answered in a timely manner.
- MCMarci ClineApr 28, 20225.0Very helpful, fixed issues on my phone
- DKDeanna KrystineOct 11, 20191.0Pushy salesman ruined my experience at this store. This has always been my go to Verizon store. I've usually always had great service. Recently though, I had a very frustrating experience. I was very clear when I walked into the store that I was there for one thing only- my daughter was sick and I had called ahead to have a phone set aside so I could swing through and buy it. The employee kept trying to sell me other products and devices, even after I said I wasn't trying to buy anything extra that day. I was very straight forward, and told him repeatedly that I wasn't interested and I needed to buy the phone I was there for and leave, and he kept acknowledging that he "understood, but Oh! Did you see our Samsung watches are buy one get one half off?" Really? I understand they are on commission, but nothing tells me that you care less about me and what I'm saying than to keep trying to sell me products. And then, to add icing on the cake, he didn't actually activate the phone like he said it did, and I had to call in to customer service later to get it done.
- JLJ P LucasMar 18, 20195.0Matthew and Nenad were great!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Woodinville?
The Verizon store in Woodinville is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Woodinville store located?
The Verizon Woodinville store is located at 17742 Garden Way Ne, Bldg 14b, Woodinville, WA 98072, USA.
What brands of smartphones does the Verizon Woodinville store offer?
The store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or place an order online for the Verizon Woodinville store?
Yes, you can schedule an in-store appointment or place an online order through their website. Online orders can be picked up in-store, shipped with free 2-day shipping, delivered same day in select areas, or collected via express lockers.
What payment methods are accepted at the Verizon Woodinville store?
The store accepts payments via checks, debit cards, mobile NFC payments, and does not require cash only transactions.
What types of products and services are available at Verizon Woodinville?
Products include business cell phones, mobile hotspots, tablets, and laptops. Services include mobile plans, wireless internet plans, and voice plans.
Are there any nearby restaurants I can visit before or after shopping at Verizon Woodinville?
Yes, nearby restaurants include Qdoba (Mexican), Moeida Asian Bistro, MOD Pizza (American), Cava Azul Cocina and Cantina (Tex-Mex), and Teddy's Bigger Burgers.
What entertainment options are near the Verizon Woodinville store?
Nearby entertainment includes AMC Loews Woodinville 12 cinema, Woodinville Movie Theatre, and AMC Woodinville 12 for movies and arts events.
Are there any personal care or spa services close to Verizon Woodinville?
Yes, nearby personal care options include Bo Bo Spa for massage therapy, DEP Nails And Spa, and Sport Clips Haircuts of Woodinville.
What online resources and social media channels does Verizon Woodinville offer?
You can visit their website at https://www.verizon.com/stores/details/washington/woodinville/woodinville-201548, follow their Facebook page (VerizonWAWoodinville), Instagram (@Verizon), and Twitter (@Verizon) for updates and promotions.