Business Details
About
Cell Phone StoreTCC
TCC University Place, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3904 Bridgeport Way W.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
511 reviews
5 stars
463
4 stars
15
3 stars2
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Tenishia, Tony, and Akino, highlighting their patience and ability to resolve issues.
Mixed Experiences
While most reviews were positive, there were a few negative experiences reported, particularly regarding one employee's rude behavior, which contrasted sharply with the overall positive feedback.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with several reviews noting how employees helped them choose the right devices and plans.
Efficiency
Several reviews mentioned the quick and efficient service provided, with customers expressing satisfaction in how smoothly their transactions were handled.
- JHJoey Hakes4 days ago5.0The service was great! Aaliyah was knowledgeable and patient when it came to helping me upgrade my phone.
- KBKathleen BoyerJan 2, 20265.0Awesome service and experience. Aaliyah rocked!
- KGKacey GuinJan 2, 20265.0I came in to try and get my phone sim working again. Phelicity tried 3 or 4 times to reactivate my old phone. Sadly that was unsuccessful. I ended up purchasing a new phone and Phelicty’s customer service was spectacular the entire time. I will be back!
- KLKenneth LeeDec 31, 20255.0Aaliyah helped me get access back to my verizon account, thank you
- MJMaryelen JohnsonDec 31, 20255.0I was having connection issues and came into this location for help. Phelicity was able to get my problems resolved quickly and efficiently. I will be sending everyone I can here!
Frequently Asked Questions About Verizon
What products and services does TCC University Place, a Verizon authorized retailer, offer?
TCC University Place offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services such as prepaid plans, bill payments, device activation, and Verizon Unlimited plans.
Where is TCC University Place located?
It is located at 3904 Bridgeport Way W, Ste C, University Place, WA 98466, USA.
What are the store hours for Verizon at TCC University Place?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does TCC University Place offer in-store pickup for online orders?
Yes, in-store pickup is available for orders at TCC University Place.
Which major phone brands are available at TCC University Place?
The store carries brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or get support from TCC University Place?
You can schedule appointments and manage services using the My Verizon app or through their online reservation page at https://www.tccrocks.com/appointments/.
Are there any nearby places where I can grab a coffee or a quick meal before or after visiting the Verizon store?
Yes, Starbucks and Jack in the Box are nearby where you can enjoy coffee or a quick meal conveniently before or after your visit.
Is there a nearby spa or wellness center where I can relax after shopping at TCC University Place?
Hand and Stone Massage and Facial Spa and Sound Foot Massage are nearby options for massage and facial treatments to unwind after your visit.
Can I find financial services near TCC University Place if I need them?
Yes, BECU credit union is nearby, providing financial services and ATM access.
Are there any nearby real estate agencies around the Verizon store at University Place?
Several real estate agencies such as John L. Scott Real Estate, Tim Bartlett - Real Estate Managing Broker, and Claire Rhoads, Realtor are located near the store.