Verizon

4.7
508 reviews

About

Cell Phone Store
TCC University Place, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3904 Bridgeport Way W.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
3904 Bridgeport Way W, University Place, WA
98466, United States

Hours

Reviews

4.7
498 reviews
5 stars
450
4 stars
15
3 stars
2
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Tenishia, Tony, and Akino, highlighting their helpfulness and friendliness.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various phone-related issues, making the experience smooth and efficient.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction and a willingness to return due to the quality of service.

Mixed Experiences

Some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.

Patience and Understanding

Several reviews highlighted the patience and understanding shown by staff, especially towards less tech-savvy customers.
  • KK
    Kari
    1 day ago
    5.0
    i came in to upgrade my iphone and Phelicity was extremely helpful. i will recommend this location to others!
  • AR
    Aris Rosario
    5 days ago
    5.0
    Ms.Tenishia is the Best!.she’s extremely very helpful in upgrading our old phones!..highly recommend this verizon branch here in U.P…she’s AwEsOmE!!!😁
  • GG
    Georgette Ginex
    6 days ago
    5.0
    I came in because my phone was shutting the screen down while I was reading something well before my time out was set. Phelicity helped me resolve the issue very quickly and told me why it was happening. I will be back!
  • JO
    Jen Oneil
    Nov 11, 2025
    5.0
    Tenishia was the best customer service person ever she helped me fix my phone and was super clam about it and helped me understand the things on my phone
  • BB
    beau bentley
    Oct 29, 2025
    1.0
    Had an absolutely terrible experience at this location. The lady started by saying how her system likely wont work and was instantly making a point that she would not be able to help me. She then said we are a retail and not a corporate store and couldn't help. I asked the difference and what store to go to and she started raising her voice and calling me illiterate. The last thing I would want to do is call out an employee but Tenisha was insanely disrespectful and is a terrible person to have facing customers…

Frequently Asked Questions About Verizon

What products and services does TCC University Place, a Verizon authorized retailer, offer?

TCC University Place offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services such as prepaid plans, bill payments, device activation, and Verizon Unlimited plans.

Where is TCC University Place located?

It is located at 3904 Bridgeport Way W, Ste C, University Place, WA 98466, USA.