Business Details
About
Cell Phone Store
TCC University Place, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3904 Bridgeport Way W.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
498 reviews
5 stars
450
4 stars
15
3 stars2
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly Tenishia, Tony, and Akino, highlighting their helpfulness and friendliness.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to assist with various phone-related issues, making the experience smooth and efficient.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction and a willingness to return due to the quality of service.
Mixed Experiences
Some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
Patience and Understanding
Several reviews highlighted the patience and understanding shown by staff, especially towards less tech-savvy customers.
- KKKari1 day ago5.0i came in to upgrade my iphone and Phelicity was extremely helpful. i will recommend this location to others!
- ARAris Rosario5 days ago5.0Ms.Tenishia is the Best!.she’s extremely very helpful in upgrading our old phones!..highly recommend this verizon branch here in U.P…she’s AwEsOmE!!!😁
- GGGeorgette Ginex6 days ago5.0I came in because my phone was shutting the screen down while I was reading something well before my time out was set. Phelicity helped me resolve the issue very quickly and told me why it was happening. I will be back!
- JOJen OneilNov 11, 20255.0Tenishia was the best customer service person ever she helped me fix my phone and was super clam about it and helped me understand the things on my phone
- BBbeau bentleyOct 29, 20251.0Had an absolutely terrible experience at this location. The lady started by saying how her system likely wont work and was instantly making a point that she would not be able to help me. She then said we are a retail and not a corporate store and couldn't help. I asked the difference and what store to go to and she started raising her voice and calling me illiterate. The last thing I would want to do is call out an employee but Tenisha was insanely disrespectful and is a terrible person to have facing customers…
Frequently Asked Questions About Verizon
What products and services does TCC University Place, a Verizon authorized retailer, offer?
TCC University Place offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services such as prepaid plans, bill payments, device activation, and Verizon Unlimited plans.
Where is TCC University Place located?
It is located at 3904 Bridgeport Way W, Ste C, University Place, WA 98466, USA.
What are the store hours for Verizon at TCC University Place?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does TCC University Place offer in-store pickup for online orders?
Yes, in-store pickup is available for orders at TCC University Place.
Which major phone brands are available at TCC University Place?
The store carries brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or get support from TCC University Place?
You can schedule appointments and manage services using the My Verizon app or through their online reservation page at https://www.tccrocks.com/appointments/.
Are there any nearby places where I can grab a coffee or a quick meal before or after visiting the Verizon store?
Yes, Starbucks and Jack in the Box are nearby where you can enjoy coffee or a quick meal conveniently before or after your visit.
Is there a nearby spa or wellness center where I can relax after shopping at TCC University Place?
Hand and Stone Massage and Facial Spa and Sound Foot Massage are nearby options for massage and facial treatments to unwind after your visit.
Can I find financial services near TCC University Place if I need them?
Yes, BECU credit union is nearby, providing financial services and ATM access.
Are there any nearby real estate agencies around the Verizon store at University Place?
Several real estate agencies such as John L. Scott Real Estate, Tim Bartlett - Real Estate Managing Broker, and Claire Rhoads, Realtor are located near the store.