Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tukwila, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
307 reviews
5 stars
266
4 stars
15
3 stars
5
2 stars0
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Miguel, Maddie, and Santana for their exceptional service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, citing poor service and lack of acknowledgment from staff during busy times.
Store Operations
Several customers expressed frustration with store hours and operational issues, including being closed during posted hours and long wait times.
Sales Practices
There were complaints about unclear pricing and upselling tactics, with some customers feeling misled about costs associated with their purchases.
- MAMidnight Sui Generis (BJH of Horsin Around)Dec 21, 20255.0Tyler & Mana were amazing today! Thank you two for your help. Also love that Tyler was so handsome and kind despite being named Tyler. Not all Tylers. This Tyler is the GOAT (greatest of all Tylers)
- KPKiet PhamDec 20, 20255.0Christian (and later Nathaniel) was extremely helpful and attentive. He helped me figure out my cellular connection issues.
- CACharolin AlbertoDec 10, 20255.0Miguel at Southcenter was absolutely patient and kind with assisting with my concerns on my membership with Verizon. I’ve been with Verizon for about 9 years now and they always treat their customers as family. Come check them out! Best Verizon team!
- V1Vegas 10Dec 6, 20255.0Miguel was the Best. Very knowledgeable and assertive w/ helping me find what I needed. 5 star service.
- JJJenny JDec 6, 20255.0We were helped by Mana today who was so kind and helpful! Would come back just to chit chat with him again. Thank you!
Frequently Asked Questions About Verizon
What products and brands does Victra — Verizon Authorized Retailer in Tukwila offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can customers expect at Victra in Southcenter Mall?
Customers can get new lines, device upgrades, new devices, accessories, and enjoy in-store pickup services.
What are the store hours for Victra at 988 Southcenter Mall, Tukwila?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at Victra in Tukwila?
Victra accepts American Express, Discover, Mastercard, Visa, Samsung Pay, Apple Pay, Android Pay, cash, credit cards, debit cards, and mobile NFC payments.
Does Victra offer recycling services for electronics?
Yes, Victra provides electronics recycling options to customers.
Where is Victra located within Tukwila, WA?
Victra is located at 988 Southcenter Mall, Suite 444, Tukwila, WA 98188.
Is there free Wi-Fi available at Victra's Tukwila store?
Yes, Victra offers free Wi-Fi for customers inside the store.
Which nearby stores can I visit for alternative mobile phone options?
Nearby mobile phone stores include T-Mobile, AT&T Store, and Reconnect, all located close to Victra at Southcenter Mall.
Are there places to eat close to Victra at Southcenter Mall?
Yes, nearby dining options include Homegrown Sustainable Sandwiches, Cinnabon, Baskin-Robbins, Charleys Cheesesteaks, Wetzel's Pretzels, and IJ Sushi Burrito.
What other types of stores are located near Victra in Southcenter Mall?
You can visit stores like AK Custom Jewelers, The Body Shop for cosmetics, Mind Games toy store, Journeys Kidz for children's clothing, Shiekh Shoes, and Claire's for fashion accessories nearby.