VCA Parkway Animal Hospital

4.3
244 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Parkway Animal Hospital
14107 Pacific Avenue, Tacoma, WA
98444, United States

Hours

Reviews

4.3
244 reviews
5 stars
172
4 stars
25
3 stars
12
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their genuine care and compassion towards pets, especially during difficult times.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including unprofessional behavior from staff and difficulty in scheduling appointments.

Pricing Concerns

Customers expressed dissatisfaction with perceived high prices and upselling of services, leading to feelings of being taken advantage of.

Mixed Experiences with Vets

While some veterinarians received high praise for their care and expertise, others were criticized for lack of empathy and communication.

Positive Environment

The clinic was noted for its clean environment and friendly atmosphere, making pets and owners feel welcome.
  • TB
    Tamara B
    Nov 11, 2025
    5.0
    We absolutely love VCA Animal Hospital! They truly care for our fur baby just like we do, taking their time and making sure every detail is addressed. We never feel rushed during appointments, and the staff always makes us feel comfortable and heard. It’s clear they genuinely care about the well-being of our pet. We were rescheduled a couple times due to unforeseen circumstances, but the team was always in communication and kept us updated. What stood out most was their flexibility—they were able to provide us with an appointment sooner than we expected, which made a big difference. Overall, a really good place with a caring and professional team. Highly recommend!
  • BT
    Betty Thomas
    Oct 1, 2025
    2.0
    The receptionist seems to care. Vet not so much. The only they were concerned about was the almighty dollar
  • CC
    Chris
    Aug 28, 2025
    4.0
    My parents used parkway vet way back in the 70's when dr valentine and dr tibbits are dogs like both vets then i started taking my dogs and cats there from the front staff to the vets never an issue.
  • EF
    Erika Fisch
    Jul 28, 2025
    4.0
    Heads up they close for lunch every day from 1-2pm. Wish they had correct hours here so I didnt have to wait 45 minutes outside bringing in my cat's stool sample that has to be fresh for the test.

Frequently Asked Questions About VCA Parkway Animal Hospital

What types of pets does VCA Parkway Animal Hospital treat?

VCA Parkway Animal Hospital provides care for both cats and dogs.

What are the regular operating hours of VCA Parkway Animal Hospital?

The hospital is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.