Verizon

4.5
187 reviews
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Business Details

3017 S Grand Blvd, Spokane, WA
99203, United States
(509) 747-6980
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spokane, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3017 S Grand Blvd, Spokane, WA
99203, United States

Hours

Reviews

4.6
182 reviews
5 stars
156
4 stars
7
3 stars
3
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with issues.

Technical Support

Several reviews highlighted the staff's ability to resolve technical issues efficiently, with specific mentions of employees like Pauline and Rainy.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding miscommunication and unresolved issues.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Product Knowledge

Employees were frequently noted for their expertise in products and services, helping customers make informed decisions.
  • HP
    Hans P
    Nov 13, 2025
    5.0
    Megan has been great!!!! She is patient and helpful... She wants to make sure we understand everything!!! S makes us feel like family.
  • PP
    Paula P
    Nov 13, 2025
    5.0
    I am from Palouse Washington drive up to Spokane for hair appointment 63 miles. We walked into Verizon and met Megan!!!! She is so knowledgeable, patient, and efficient. I feel like she could be my best friend. Amazing experience. I will always come here in the future.
  • CR
    Christopher Rose
    Nov 1, 2025
    5.0
    Charlie was amazing!
  • JJ
    Jason Jensen
    Aug 5, 2025
    5.0
    The Verizon representative was so knowledge and helpful. She went above and beyond too help me out after I lost my phone. Thank you!
  • MF
    Maegan Fenn
    Jul 28, 2025
    5.0
    Really helpful giving many options for my problem and trying to make it as cheap as possible. Very knowledgeable
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Frequently Asked Questions About Verizon

What types of devices and products does Victra – Verizon Authorized Retailer offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands can I find at Victra in Spokane?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, and Mophie.