Verizon

4.3
283 reviews
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Business Details

10408 W Sr 2 Hwy, Spokane, WA
99224, United States
(509) 747-2751
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spokane, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10408 W Sr 2 Hwy, Spokane, WA
99224, United States

Hours

Reviews

4.3
279 reviews
5 stars
217
4 stars
15
3 stars
6
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alex, Willow, and LaRaea.

Service Speed

Feedback was mixed regarding service speed; while some customers experienced quick assistance, others reported long wait times and slow service.

Problem Resolution

Several reviews highlighted the staff's ability to resolve complex issues effectively, particularly mentioning managers like Angela and employees like Alex.

Sales Experience

Customers appreciated the lack of high-pressure sales tactics, with many feeling they received good deals and clear explanations of plans.

Store Environment

The store was generally described as clean and welcoming, although some customers noted it could get crowded.
  • GB
    Gavin Bursch
    Nov 2, 2025
    4.0
    There was really good service. The lady although new to the store did very well helping and setting up our service. The only reason I gave 4 out of 5 stars is I wish there was more than one person working, we would have been out of there faster. But the lady did a fantastic job and I'd give her a raise for the service she provided.
  • SC
    sonny cook
    Oct 14, 2025
    5.0
    Quickness easy.. perfect 👌
  • SS
    Shanna Shelton
    Oct 9, 2025
    5.0
    Laraea was so freaking awesome. She was polite and worked to help everyone in the store in a timely manner. She helped me get savings, brought my bill down, and had really good conversation along the way! Mar sure you come see her for your next visit!
  • BS
    Bonnie Smith
    Oct 8, 2025
    5.0
    Employy was very respectful, polite and knowledgeable. Also explained everything to where even my 16 year old undertood
  • NH
    Norea Hughes-Capua
    Sep 26, 2025
    5.0
    Extremely welcoming and helpful staff! They got us an amazing deal! Couldn't ask for a better outcome.
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Frequently Asked Questions About Verizon

What products does Verizon in Spokane offer?

Verizon in Spokane offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of the Verizon store in Spokane?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.