Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spokane, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
268 reviews
5 stars
217
4 stars
17
3 stars
6
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Bear, Amber, and Chris.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting that their transactions were completed in a timely manner.
Knowledgeability
Staff members were frequently described as knowledgeable about products and services, helping customers understand their options and troubleshoot issues.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with specific staff members who were perceived as rude or unhelpful.
Store Environment
The store was generally described as clean and well-stocked, contributing to a pleasant shopping experience.
- SHSandra HallOct 6, 20255.0Kyle and Keelan are number one in my book.!
- JSJulie SnyderOct 6, 20255.0Amber was wonderful! She was very knowledgeable and efficient!
- HJHeidi JohnsonSep 26, 20254.0Smooth transaction
- CPCurtis E PalmerAug 30, 20255.0Prompt, fast and courteous service!
- RERyan EngenJul 11, 20255.0Been to dozens of different phone and internet carrier stores all over the world and never encountered a team so committed to customer service as these guys. They take the time to go over everything and make sure you’re heard and needs met. Special shout out for Amber E, who is top notch. The manager of the store Keelan was on top of things and helped troubleshoot. And “Bear” helped me navigate a very unhelpful AI bot to get something fixed with my account. Great service!!!
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store on 12210 N Division St in Spokane?
The store offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does the Verizon Authorized Retailer provide at the Spokane location?
They provide services such as new lines, upgrades, new devices, and accessories, with knowledgeable store consultants to assist customers.
What are the operating hours of the Verizon store on North Division St?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 10 AM to 5 PM.
Does the Verizon store offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon Authorized Retailer location.
What payment options are accepted at the Verizon store in Spokane, WA?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle old electronics at this Verizon store?
Yes, this location offers electronics recycling services.
What languages are spoken at the Verizon Authorized Retailer in Spokane?
The store provides services in English and Spanish.
Are there nearby dining options customers can visit before or after shopping at Verizon?
Yes, nearby restaurants include Atilano's Mexican Food, Little Caesars Pizza, Poke Express, TacoTime, Jimmy John's, Papa John's Pizza, and Papa Murphy’s for a variety of dining choices.
What nearby stores provide alternative mobile phone and internet services?
Nearby options include the AT&T Store and GoWireless Verizon Premium Retailer for additional mobile phone and internet service providers.
Are there any local services or entertainment venues near the Verizon store on North Division Street?
Nearby services and venues include The Man Shop barber, Fantastic Sams hair salon, Amazing Nails beauty spa, The Vintage Poster art gallery, Spokane Soccer Academy, and Next Vacation Travel Agency.