Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spokane, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
383 reviews
5 stars
301
4 stars
28
3 stars
11
2 stars4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees receiving specific commendations.
Negative Experiences
A number of reviews highlighted serious issues with billing, misleading promotions, and poor customer service, particularly involving specific employees.
Efficiency
Several customers noted quick service and efficient handling of transactions, although some experienced long wait times.
Product Knowledge
Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Reviews
While many had positive experiences, there were significant complaints about management and specific employees, leading to a mixed overall perception.
- GLGasty Laiso5 days ago5.0excellent customer service
- MSMatthew SaucierOct 10, 20251.0Would not accept my return that corporate said they would.
- JRJoanne RieplSep 2, 20255.0Very friendly and patient staff every time I have gone into the Verizon store in the Northtown mall
- SHStephanie HornungAug 25, 20255.0It was good and quick service
- JNJennifer NoonanAug 15, 20255.0Got me the best deals and transferred everything. Also friendly and funny.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Spokane location?
Verizon Spokane offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.
What services are available at the Verizon store in Spokane?
Services include new lines, upgrades, purchasing new devices, and accessories.
What are the store hours for Verizon at 4750 N Division St, Spokane?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Spokane store offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
Which payment options are accepted at Verizon Spokane?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Spokane?
Yes, free Wi-Fi is available at this Verizon store.
Where is the Verizon store located in Spokane?
It is located at 4750 N Division St, #1016, Spokane, WA 99207, United States.
What popular shopping destinations are near the Verizon store for a combined visit?
Nearby shopping options include Marshalls, Kohl's, JCPenney, and Barnes & Noble, great for combining your Verizon visit with some retail therapy or book browsing.
Are there entertainment options close to Verizon Spokane to enjoy before or after shopping?
Yes, Regal Northtown Mall cinema is nearby, offering movie entertainment convenient to your visit to Verizon.
What wellness and beauty services are near the Verizon store for a relaxing experience?
Nearby wellness spots include Headhunters Barbershop, Lin's Relax Station for massage and acupuncture, and Back to Back Family Day Spa for beauty and spa services.