Verizon

4.5
566 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spanaway, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
20220 Mountain Hwy E, Spanaway, WA
98387, United States

Hours

Reviews

4.5
561 reviews
5 stars
452
4 stars
33
3 stars
15
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, knowledgeable, and eager to help, providing excellent customer service experiences.

Staff Performance

Specific employees, such as Stephen, Zach, and Bailey, received high praise for their professionalism, patience, and ability to address customer needs effectively.

Store Environment

Customers noted the store's clean and welcoming atmosphere, contributing to a positive shopping experience.

Sales Process

Many reviews highlighted the smooth and efficient sales process, with staff taking the time to explain options and assist with upgrades.

Frustrations with Business Services

Some customers expressed dissatisfaction with the business services offered, citing issues with communication and service delivery.
  • SB
    Steven Biles
    Oct 30, 2025
    5.0
    I can only speak to my interactions with Zach at this store, but his professionalism and knowledge were paramount. I hope that young man can see this review and gets the kudos he deserves. I was very thankful for his quick assistance and expertise to get my phone lines back up and running. Thanks again Zach!
  • HP
    Hollie Packer
    Oct 21, 2025
    5.0
    Zach number one was the person I worked with, he was amazing. I placed an order on October 6th, and the phone did not deliver or ship. I ended up having to place another order and wait for that one to come in until October 21st. Multiple visits and a tremendous amount of time Zack was kind and courteous and helpful to me. Through all of it
  • JD
    June Dominguez
    Sep 21, 2025
    5.0
    These people in this Mountain Highway!
  • JF
    Jonathan Anne-Marie Faavae
    Sep 9, 2025
    5.0
    Shoutout to STEPHEN AT THE SPANAWAY BRANCH!!!
  • LB
    Linda Bowman
    Aug 13, 2025
    5.0
    The staff are friendly and seem eager to help. I didn't feel rushed to get through the process and the staff made sure all my questions and concerns were addressed.

Frequently Asked Questions About Verizon

What products and brands does Verizon Spanaway offer?

Verizon Spanaway offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.

What are the store hours for Verizon Spanaway?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.