Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Spanaway, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
561 reviews
5 stars
452
4 stars
33
3 stars
15
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and eager to help, providing excellent customer service experiences.
Staff Performance
Specific employees, such as Stephen, Zach, and Bailey, received high praise for their professionalism, patience, and ability to address customer needs effectively.
Store Environment
Customers noted the store's clean and welcoming atmosphere, contributing to a positive shopping experience.
Sales Process
Many reviews highlighted the smooth and efficient sales process, with staff taking the time to explain options and assist with upgrades.
Frustrations with Business Services
Some customers expressed dissatisfaction with the business services offered, citing issues with communication and service delivery.
- SBSteven BilesOct 30, 20255.0I can only speak to my interactions with Zach at this store, but his professionalism and knowledge were paramount. I hope that young man can see this review and gets the kudos he deserves. I was very thankful for his quick assistance and expertise to get my phone lines back up and running. Thanks again Zach!
- HPHollie PackerOct 21, 20255.0Zach number one was the person I worked with, he was amazing. I placed an order on October 6th, and the phone did not deliver or ship. I ended up having to place another order and wait for that one to come in until October 21st. Multiple visits and a tremendous amount of time Zack was kind and courteous and helpful to me. Through all of it
- JDJune DominguezSep 21, 20255.0These people in this Mountain Highway!
- JFJonathan Anne-Marie FaavaeSep 9, 20255.0Shoutout to STEPHEN AT THE SPANAWAY BRANCH!!!
- LBLinda BowmanAug 13, 20255.0The staff are friendly and seem eager to help. I didn't feel rushed to get through the process and the staff made sure all my questions and concerns were addressed.
Frequently Asked Questions About Verizon
What products and brands does Verizon Spanaway offer?
Verizon Spanaway offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for Verizon Spanaway?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Spanaway offer in-store pickup for online orders?
Yes, Verizon Spanaway offers in-store pickup services.
What payment methods are accepted at Verizon Spanaway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle old electronics at Verizon Spanaway?
Yes, Verizon Spanaway offers electronics recycling services.
What services does Verizon Spanaway provide?
They provide new lines, upgrades, new devices, and accessories sales.
Is Verizon Spanaway accessible for speakers of languages other than English?
Yes, the store offers services in both English and Spanish.
Which nearby places can I visit before or after shopping at Verizon Spanaway?
Nearby, you can visit Spanaway Center - GameStop for video games and electronics, Desert Sun Tanning Salons for beauty and skincare, and Panda Express or McDonald's for a quick meal.
Are there convenient gas stations near Verizon Spanaway?
Yes, gas stations such as Mountain Highway Chevron, Shell, ARCO, BP America, and 76 Gas Station Spanaway are close by for refueling needs.
What nearby services can help me with financial or shipping needs when visiting Verizon Spanaway?
Nearby services include H&R Block and Jackson Hewitt Tax Service for financial services, as well as FedEx Office Print & Ship Center for printing and shipping needs.