VCA Animal Medical Center

4.6
242 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Animal Medical Center
1530 Jadwin Avenue, Richland, WA
99354, United States

Hours

Reviews

4.6
242 reviews
5 stars
193
4 stars
25
3 stars
9
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and caring approach towards pets, especially during difficult times.

Professionalism

The staff is frequently described as friendly, professional, and knowledgeable, providing thorough examinations and clear communication.

Pricing Concerns

Some customers expressed concerns about high prices for services and medications, with a few feeling that they were charged for unnecessary treatments.

Mixed Experiences

While many reviews are positive, there are notable instances of negative experiences, particularly regarding miscommunication and treatment decisions.

Accessibility

Customers appreciated the clinic's ability to accommodate urgent appointments and their willingness to follow up on pet care.
  • KF
    Kimberly Fetrow
    Nov 29, 2025
    5.0
    Every single time we’ve had a crisis with our beloved Moose, VCA helped us even when there was no profit to be gained by responding to texts, checking on her repeatedly and even responding to desperate texts from me on a holiday. I am beyond thankful for the help, advice, care and concern we’ve received from VCA. Highly, highly recommend. Thank you for caring about our pets and understanding how much we love them.
  • JE
    JP Engineer
    Oct 23, 2025
    5.0
    Awesome vets! I wouldn't go anywhere else.
  • DM
    Derek Meier
    Jun 19, 2020
    5.0
    My dog is always treated very well and tge staff is awesome. I always know he gets the best care here.
  • JL
    Justin Lyman
    Apr 15, 2018
    5.0
    Our sweet cat, aptly named...well, Sweetie had a mass in her abdominal cavity, turned out to be cancerous. We have to put her down soon, and I can't think about it without bawling like a damn baby. VCA removed the large mass and some smaller ones, and determined she wouldn't live very long, weeks to months. Their compassion and professionalism is second to none.

Frequently Asked Questions About VCA Animal Medical Center

What are the operating hours of VCA Animal Medical Center in Richland, WA?

The VCA Animal Medical Center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.

What types of animals does VCA Animal Medical Center treat?

They provide veterinary care for aviaries, cats, dogs, exotic animals, and pocket pets.