VCA Animal Medical Center

4.6
241 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Animal Medical Center
1530 Jadwin Avenue, Richland, WA
99354, United States

Hours

Reviews

4.6
241 reviews
5 stars
192
4 stars
25
3 stars
9
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.

Quality of Service

Several reviews highlighted the thoroughness and professionalism of the veterinarians and staff, with many expressing satisfaction with the care provided.

Pricing Concerns

Some customers felt that the prices were high, with a few expressing dissatisfaction regarding perceived unnecessary charges.

Communication

Customers appreciated the clear communication regarding procedures, pricing, and follow-ups, although there were instances of negative experiences related to communication.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding misdiagnosis and treatment, leading to a few customers expressing a lack of trust.
  • JE
    JP Engineer
    Oct 23, 2025
    5.0
    Awesome vets! I wouldn't go anywhere else.
  • JT
    Jerald Thompson
    Jun 24, 2025
    1.0
    Way over priced and don’t do much to help take one look then charge 400 dollars for prescriptions that the animal may or may not even need if I could give 0 stars I would
  • JC
    Jennifer Crawley
    Feb 26, 2021
    5.0
    They treat my dogs with care, and kindness. Most important. One of my dogs, the older boy HATES the vet, it’s even hard to get him to go inside the building. Everyone was great with him at VCA! Thank you!
  • DN
    Delna Nixon
    Mar 10, 2018
    2.0
    Long wait, poor knowledge of birds.

Frequently Asked Questions About VCA Animal Medical Center

What are the operating hours of VCA Animal Medical Center in Richland, WA?

The VCA Animal Medical Center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.

What types of animals does VCA Animal Medical Center treat?

They provide veterinary care for aviaries, cats, dogs, exotic animals, and pocket pets.