Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.
Quality of Service
Several reviews highlighted the thoroughness and professionalism of the veterinarians and staff, with many expressing satisfaction with the care provided.
Pricing Concerns
Some customers felt that the prices were high, with a few expressing dissatisfaction regarding perceived unnecessary charges.
Communication
Customers appreciated the clear communication regarding procedures, pricing, and follow-ups, although there were instances of negative experiences related to communication.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding misdiagnosis and treatment, leading to a few customers expressing a lack of trust.
JE
JP Engineer
Oct 23, 2025
5.0
Awesome vets! I wouldn't go anywhere else.
JT
Jerald Thompson
Jun 24, 2025
1.0
Way over priced and don’t do much to help take one look then charge 400 dollars for prescriptions that the animal may or may not even need if I could give 0 stars I would
JC
Jennifer Crawley
Feb 26, 2021
5.0
They treat my dogs with care, and kindness. Most important. One of my dogs, the older boy HATES the vet, it’s even hard to get him to go inside the building. Everyone was great with him at VCA! Thank you!
Frequently Asked Questions About VCA Animal Medical Center
What are the operating hours of VCA Animal Medical Center in Richland, WA?
The VCA Animal Medical Center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
What types of animals does VCA Animal Medical Center treat?
They provide veterinary care for aviaries, cats, dogs, exotic animals, and pocket pets.
Which veterinary services are offered at VCA Animal Medical Center?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general and preventive care, vaccinations, spay and neuter, and more.
Is VCA Animal Medical Center accredited or associated with any veterinary organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Where is VCA Animal Medical Center located?
It is located at 1530 Jadwin Avenue, Richland, WA 99354, United States.
Does VCA Animal Medical Center follow any health and safety protocols?
Yes, they have health and safety protocols based on healthcare best practices as well as state and local guidelines and regulations.
Is there a special offer for new patients at VCA Animal Medical Center?
Yes, new patients can click a link for a Free First Exam coupon available on their website.
What nearby dining options are close to VCA Animal Medical Center?
Nearby dining includes Isla Bonita Mexican Restaurant and El Tacorriendo, both serving Mexican cuisine for a meal before or after your visit.
Are there convenient services near VCA Animal Medical Center for customers?
Yes, customers can find a 7-Eleven convenience store, Western Union money transfer services, and a Redbox rental kiosk nearby for added convenience.
What medical and wellness services are available near VCA Animal Medical Center?
Nearby health services include Physicians Immediate Care Center, Nova Health Urgent Care, and various dental offices such as Ostler and Bunker Orthodontics and Riverstone Dental.