Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Verizon provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Renton location at 960 Park Ave N. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!
Location
Hours
Reviews
3.4
250 reviews
5 stars
125
4 stars
27
3 stars
9
2 stars
10
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and dismissive service from staff, with several mentioning rude behavior and lack of assistance.
Employee Performance
While some employees received high praise for their helpfulness and professionalism, others were criticized for being unhelpful and unprofessional.
Appointment Issues
Customers expressed frustration with appointment scheduling and long wait times, often leading to unresolved issues.
Billing Problems
Numerous reviews highlighted issues with billing discrepancies and unexpected charges, leading to dissatisfaction with the overall service.
- RBRick Brassfield3 days ago5.0Alejandro was fantastic thank uou
- LAluis arteagaDec 31, 20253.0I found what I need , and the young lady at the door was very helpful
- DMDonovan MalleyDec 30, 20255.0Tristan and TJ were attentive and knowledgeable
- SBSalvador BarajasDec 30, 20251.0Awful customer service,just don't stop by at this store.
- ARAustin ReinerDec 22, 20255.0I came in to get my iPhone unlocked after paying it off, and Tristan helped me out. He sat patiently and helped get me through to support. Throughout the 30 mins of us working to solve the issue, he was friendly and kind. Even helping out his associates when we had moments we were on hold. Luckily I got my phone unlocked! I was very impressed with his service, despite the fact I wasn’t making any purchases, and will gladly continue to be a Verizon customer.