Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Orchard, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
679 reviews
5 stars
586
4 stars
29
3 stars
14
2 stars
14
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent, friendly, and knowledgeable service.
Staff Knowledge
Many reviews highlighted the staff's expertise in handling various phone-related issues and providing helpful advice.
Empathy and Support
Several customers noted the staff's empathy, particularly in sensitive situations, enhancing their overall experience.
Efficiency
Customers appreciated the quick and efficient service, with many noting minimal wait times and streamlined processes.
Positive Environment
The store was described as having a welcoming atmosphere, with staff being friendly and attentive to customers' needs.
- JWJaelin Washington3 days ago5.0Edith was very helpful in setting me up with a phone and plan suitable for me she helped me every step of the way from choosing a phone and setting up my Verizon account and asked questions for me I didn't think to ask. 20/10 customer service!!!!
- JWJohn & Mary Pat Wynne4 days ago5.0Edith was wonderful. Totally knowledge and professional but friendly and fun
- AIAir Anderson, Inc.5 days ago5.0Verizon on Sedgwick. Incredible crew. All kind and friendly, helpful and courteous, knowledgeable and intelligent, offering all services to address any situation I have. The entire crew deserves applaud and standing ovation. Each of them has the knowledge to resolve any task given. My sincere satisfaction at their services.
- JHJanet HenryNov 10, 20255.0Knowledgeable employees who take adequate time with each customer. Every issue addressed patiently and each visit has been positive.
- JBjerry bechtellNov 6, 20255.0They take a person in mid 60s that doesn’t know the technology that well and help them guide them in the right direction. I appreciated it very good. Customer service would highly recommend.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1894 Se Sedgwick Road offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with services like new lines, upgrades, and accessories.
What are the store hours for Verizon in Port Orchard, WA?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does the Verizon retailer offer in-store pickup services?
Yes, the Verizon retailer offers in-store pickup for orders.
Which payment options are accepted at this Verizon store?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers get help in Spanish at the Verizon Port Orchard location?
Yes, the store offers services in both English and Spanish.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at the store.
Where is the Verizon store located and how can I contact them?
The store is located at 1894 Se Sedgwick Road, Ste 103, Port Orchard, WA 98366. You can contact them by phone at +1 360-874-0359 or via email at Info@victra.com.
What nearby dining options can I try before or after visiting Verizon?
Nearby dining options include Aceituno's Mexican Food for authentic Mexican cuisine, Kim's Teriyaki offering Japanese and Chinese dishes, and Quiznos for quick sandwiches.
Are there any nearby coffee shops near the Verizon store in Port Orchard?
Yes, you can visit nearby coffee shops like Café Elite, Supreme Bean, and Latte On Your Way for great coffee and refreshments.
What other services or stores can I find near the Verizon location?
Nearby you can find services like State Farm Insurance, Century Nails & Spa for beauty treatments, Sudstar Car Wash for auto detailing, and Les Schwab Tire Center for automotive repair.