Verizon

4.6
681 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Orchard, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1894 Se Sedgwick Road, Port Orchard, WA
98366, United States

Hours

Reviews

4.6
679 reviews
5 stars
586
4 stars
29
3 stars
14
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their excellent, friendly, and knowledgeable service.

Staff Knowledge

Many reviews highlighted the staff's expertise in handling various phone-related issues and providing helpful advice.

Empathy and Support

Several customers noted the staff's empathy, particularly in sensitive situations, enhancing their overall experience.

Efficiency

Customers appreciated the quick and efficient service, with many noting minimal wait times and streamlined processes.

Positive Environment

The store was described as having a welcoming atmosphere, with staff being friendly and attentive to customers' needs.
  • JW
    Jaelin Washington
    3 days ago
    5.0
    Edith was very helpful in setting me up with a phone and plan suitable for me she helped me every step of the way from choosing a phone and setting up my Verizon account and asked questions for me I didn't think to ask. 20/10 customer service!!!!
  • JW
    John & Mary Pat Wynne
    4 days ago
    5.0
    Edith was wonderful. Totally knowledge and professional but friendly and fun
  • AI
    Air Anderson, Inc.
    5 days ago
    5.0
    Verizon on Sedgwick. Incredible crew. All kind and friendly, helpful and courteous, knowledgeable and intelligent, offering all services to address any situation I have. The entire crew deserves applaud and standing ovation. Each of them has the knowledge to resolve any task given. My sincere satisfaction at their services.
  • JH
    Janet Henry
    Nov 10, 2025
    5.0
    Knowledgeable employees who take adequate time with each customer. Every issue addressed patiently and each visit has been positive.
  • JB
    jerry bechtell
    Nov 6, 2025
    5.0
    They take a person in mid 60s that doesn’t know the technology that well and help them guide them in the right direction. I appreciated it very good. Customer service would highly recommend.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1894 Se Sedgwick Road offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with services like new lines, upgrades, and accessories.

What are the store hours for Verizon in Port Orchard, WA?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.