Verizon

4.6
694 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Orchard, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1894 Se Sedgwick Road, Port Orchard, WA
98366, United States

Hours

Reviews

4.6
692 reviews
5 stars
595
4 stars
31
3 stars
14
2 stars
16
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific employees like Edith, Nae, and Carson for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the minimal wait times and the thorough assistance they received during their visits.

Product Knowledge

The staff demonstrated strong product knowledge, helping customers choose the right phones and plans, and addressing their questions effectively.

Positive Experiences

Overall, customers reported positive experiences at the store, often mentioning that their visits were enjoyable and exceeded their expectations.
  • FB
    f. Ralph berberich
    3 days ago
    5.0
    Great service. Brenner was especially helpful, patient, and efficient.
  • MS
    Mark Schoonover
    Dec 30, 2025
    5.0
    Clear explanation of the options and easy to deal with
  • HH
    Heather Hontz
    Dec 30, 2025
    2.0
    The representatives were helpful but DONT buy your products to protect your devices at Verizon. It doesn’t matter if the case doesn’t protect your phone properly, you may not be able to return it. Buy ALL protection for your devices on Amazon. Then you’ll get your money back if the item doesn’t do it’s job.
  • MW
    M Wooll
    Dec 20, 2025
    5.0
    We went to the Sedgwick Road Victra Verizon store has been wonderful- she is kind and excellent at her job! She has been the best person we have worked with at Verizon in our 20 years with them as our phone carrier- thanks Edith
  • DE
    Dora Eisenhut
    Dec 19, 2025
    5.0
    Edith was so professional! She was attentive and carried a smile...while working with me she still greeted customers walking in the store! She was just such an amazing person to work with...answered all my questions...explained all as we went thru the process of me purchasing a newer phone! Thank you Edith! Merry Christmas! 💕

Frequently Asked Questions About Verizon

What products and services does Verizon at 1894 Se Sedgwick Road offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with services like new lines, upgrades, and accessories.

What are the store hours for Verizon in Port Orchard, WA?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.