Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Angeles, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Adam, Tasha, and Chantell.
Mixed Experiences
While some customers had excellent interactions, others reported poor service, including rude staff and unresolved issues.
Efficiency
Several reviews highlighted quick service and efficient problem resolution, particularly when upgrading phones or fixing issues.
Communication Issues
Some customers experienced difficulties with communication, including unreturned calls and staff not providing clear information.
Store Environment
The store was described as clean and well-stocked, but some customers noted long wait times and a lack of seating.
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Mary M
Nov 10, 2025
5.0
Fast friendly service
DW
Dawn Weatherly
Nov 4, 2025
5.0
My daughter had broken her phone and needed a new one. The guy who helped us went above and beyond to help us. He was not only professional and courteous, but also very informative about the phone and plans. The store manager was great as well. I had a great experience and I look forward to getting to new phones in December!
TI
Thenerid Is in
Oct 27, 2025
1.0
They would not help me i dont recommed this location
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Richard Leavitt
Sep 19, 2025
5.0
Straight forward experience really
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ZekkWalker
Sep 9, 2025
5.0
Excellent service. Helped me out when I was needing to make a quick change because my phone broke in the middle of the day.