Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Angeles, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Adam, Tasha, and Chantell.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service, particularly regarding communication and problem resolution.
Efficiency
Several customers noted quick service and efficient problem-solving, especially when upgrading or fixing phones.
Store Environment
Some customers expressed dissatisfaction with the store's wait times and the physical setup, including a lack of seating and unclear pricing on accessories.
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Sam Alm
4 days ago
5.0
The girl at the store was very helpful and professional great service
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Kristin Smith
Dec 20, 2025
5.0
Super helpful:-)
KM
Karen Martin
Dec 11, 2025
5.0
Rachel in Port Angeles was extremely professional and thorough and she made what I thought was going to be very hard easy
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Mary M
Nov 10, 2025
5.0
Fast friendly service
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Dawn Weatherly
Nov 4, 2025
5.0
My daughter had broken her phone and needed a new one. The guy who helped us went above and beyond to help us. He was not only professional and courteous, but also very informative about the phone and plans. The store manager was great as well. I had a great experience and I look forward to getting to new phones in December!