About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pasco, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
256 reviews
5 stars
199
4 stars
27
3 stars
7
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Juan, Cruz, and Ashley.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, including feeling ignored or receiving poor assistance.
Efficiency
Several customers noted that their transactions were handled quickly and efficiently, often completing processes in under an hour.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Follow-Up Issues
A few reviews mentioned problems with follow-up service, such as unresolved issues or lack of communication after initial visits.
- MGMaribel Mendoza GarzaOct 11, 20255.0Juan Chavez in the pasco location was very patient and elaborate with my transaction.
- CBClark BaileyOct 5, 20254.0Great service!
- JJJerry JonesSep 13, 20255.0I just needed new phone plan and number, easily walked through process, the associate working there in Pasco, Jaun was friendly, knowledgeable,competent and I was able to get everything processed in under an hour. I would recommend this be number 1 spot to go.
- MBMelissa BedellAug 9, 20255.0Juan Cruz became my knight in shining armor. I was on the phone with Verizon for 7 hours this morning. Really, it was 7 hours. I went to the Pasco, WA, hoping for some help. Cruz welcomed me and asked what can I help you with today? He listened to my explanation and understood. He went avove and beyond my expectation. I will always go to the store and ask for Cruz to help me. Thank you with all my heart.
- GBGary BaumgartnerAug 5, 20255.0The ladies at the road 68 verizon store were great, help me with my phone
Frequently Asked Questions About Verizon
What types of products does Victra offer at its Verizon Authorized Retailer store in Pasco, WA?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at the Victra Verizon store in Pasco?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, and Tech21.
What are the store hours for Victra — Verizon Authorized Retailer in Pasco?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, and on Saturday and Sunday from 10:00 AM to 7:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at the Victra Verizon store in Pasco?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Victra store provide free Wi-Fi for its customers?
Yes, Victra offers free Wi-Fi for customers inside the store.
How can I schedule services or check Verizon deals offered by Victra in Pasco?
You can use the My Verizon app to schedule services or visit Victra's deals page online to see the latest offers.
Which nearby places can I visit for food or coffee when visiting Victra in Pasco?
Nearby you can visit Fiesta Mexican Restaurant for Mexican cuisine, Starbucks for coffee, Dunkin's Punkins for quick snacks, or Tough Broad Boutique & Lounge for coffee and shopping.
Are there other electronics or gaming stores near Victra's Verizon store in Pasco?
Yes, nearby you can find Go Wireless for electronics and GameStop or Tuscany Plaza - GameStop for video games and entertainment.
What medical and health facilities are located near Victra in Pasco?
Nearby health facilities include Lourdes Medical Center, Lourdes Urgent Care, Lourdes Women's Health, West Pasco Family Dental, Molly Brose Chiropractic, and BioLife Plasma Services.