Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mount Vernon, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
296 reviews
5 stars
233
4 stars
16
3 stars
11
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews praised the staff for being helpful, knowledgeable, and providing excellent customer service.
Staff Performance
Several customers highlighted individual employees, such as Abraham, Jose, and Manny, for their exceptional service and dedication to customer satisfaction.
Store Experience
Customers generally found the store environment welcoming and appreciated the quick service, although some noted issues with staffing levels during busy times.
Mixed Reviews
While many had positive experiences, there were also complaints about poor service and miscommunication regarding billing and promotions.
- KFKaren Fields4 days ago5.0Great service team.
- JHJustin HillDec 12, 20255.0Very helpful
- NNNachoOct 27, 20255.0Amazing service no complaints
- TPTag PerrySep 24, 20255.0Great service
- RFRamon FuentesSep 20, 20255.0I had an amazing experience with Abraham and Jose at Verizon! Their customer service was outstanding — they went above and beyond to make sure I was taken care of. Both of them showed a genuine will to achieve customer satisfaction, and they were patient, professional, and incredibly helpful in resolving my issues. It’s rare to find people who truly care about making sure everything is done right, and Abraham and Jose did just that. I left feeling valued as a customer, and I really appreciate the effort they put in. Highly recommend working with them if you need help at Verizon!
Frequently Asked Questions About Verizon
What types of wireless devices does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the operating hours for the Victra Verizon Authorized Retailer in Mount Vernon, WA?
Victra is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra provides in-store pickup service for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which brands of mobile devices and accessories are available at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services can I get at Victra Verizon Authorized Retailer?
Victra offers new lines, upgrades, new devices, and accessories services for wireless devices.
Does Victra provide electronic recycling services?
Yes, Victra offers electronics recycling services to customers.
Can I find financial services near Victra in Mount Vernon?
Yes, nearby financial services include Peoples Bank ATM, Edward Jones Financial Advisors Marcus J Stewart and Timothy G Van Dyken, LPL Financial - Eric Oczkewicz, and PEOPLES BANK - MOUNT VERNON FINANCIAL CENTER.
Are there dining options close to Victra where I can eat before or after shopping?
Yes, nearby dining options include Asian Grill & More 1, COA Mexican Eatery & Tequileria, El Gitano, McDonald's, Wienerschnitzel, Darren's Donut, and Best Teriyaki.
Is there other mobile phone or telecom stores near the Victra Verizon Authorized Retailer?
Yes, nearby competitors or similar stores include Verizon, T-Mobile, and AT&T Store.