VCA Animal Medical Center

4.2
246 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Animal Medical Center
1072 Cedar Avenue, Marysville, WA
98270, United States

Hours

Reviews

4.2
246 reviews
5 stars
157
4 stars
41
3 stars
12
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cost Concerns

Many customers expressed dissatisfaction with the high prices for services, feeling they were overpriced compared to other veterinary clinics.

Staff Compassion

Several reviews highlighted the kindness and empathy of the staff, especially during difficult situations such as euthanasia.

Mixed Experiences with Vets

While some veterinarians received praise for their care and communication, others were criticized for poor bedside manner and perceived incompetence.

Customer Service Issues

Customers reported inconsistent experiences with the front desk staff, ranging from helpfulness to rudeness, particularly regarding billing and appointment scheduling.

Quality of Care

Overall, many customers felt that their pets received good medical care, but there were concerns about upselling unnecessary services.
  • JH
    Joshua Heishman
    Nov 11, 2025
    1.0
    This clinic attempted to upsell me for services that, by their own admission, would not have changed my cat’s quality of care. I should be able to trust a veterinarian’s recommendations without having to scrutinize whether I’m being overcharged. I brought my cat in for treatment of a suspected UTI. The vet briefly outlined a treatment plan, then left the room. The technician presented me with a paper detailing a $500 care plan and asked, “So how are you feeling about this?” I was caught off guard by the price, but who am I to bargain with the vet's recommendation? I discussed the estimate with the technician while I came to terms with the cost. Only after several minutes of discussion did the technician present a second care plan that was nearly 35% cheaper! This second plan excluded several screenings that were apparently superfluous to my cat's treatment. Both plans were approved by the vet, and the technician assured me the second care plan made no compromises on care for my cat.
  • SG
    Sushie Grimaud
    Sep 4, 2025
    4.0
    Our vet is so great! Friendly and personable and it feels like he really cares about our pup every time I bring her in. The only complaint about the practice itself is the way they handle lab tests. Whether they do the test themselves or receive a test done externally, the follow-up is always a call from the receptionist who only ever starts with "do you have any questions about the results?". It might be a small complaint but what I was expecting is for someone to give me a call, explain to me the results of the lab and give me options on what to do from here. There's the expectation that I not only can read and interpret the lab results but also that I know what to do with them after? It just caught me off guard and I was hoping for more guidance from a professional.
  • PK
    Peter Koths
    Jul 10, 2025
    1.0
    Very expensive for the services provided. Nice people but are mandated to charge more for what can be gotten at a non big corp vet.
  • AW
    amanda weissich
    Jun 23, 2025
    5.0
    My husband and I brought our two-month-old kitten in for a check-up because we were concerned she had a UTI. Everyone we interacted with, from the front desk staff to the tech to the doctor, was awesome! We will continue to bring our fur babies to Marysville VCA!
  • JS
    Jay Southy
    May 28, 2025
    5.0
    I had to put my pet down today and the VCA Marysville staff was so kind and empathetic. They made me really feel like I was making the right decision. 10/10 would recommend.

Frequently Asked Questions About VCA Animal Medical Center

What are the regular operating hours for VCA Animal Medical Center?

VCA Animal Medical Center is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays and daily from 1:00 PM to 2:15 PM for lunch.

Where is VCA Animal Medical Center located?

The medical center is located at 1072 Cedar Avenue, Marysville, WA 98270, USA.