Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lynnwood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
348 reviews
5 stars
176
4 stars
44
3 stars
27
2 stars
19
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees provided excellent service and went above and beyond to assist customers, many reviews highlighted unprofessional behavior, lack of knowledge, and poor customer support.
Billing Issues
Numerous customers reported significant problems with billing, including unexpected charges and difficulties in resolving these issues with customer service.
Long Wait Times
Customers frequently experienced long wait times both for in-store assistance and for phone support, often feeling neglected or mismanaged during their visits.
Store Hours
Several reviews mentioned inconsistencies with store hours, including being closed during posted hours, leading to customer frustration.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising specific employees for their expertise while others criticized the overall lack of product knowledge among staff.
- DGDarnea GillespieNov 4, 20255.0Very good customer service
- EKElise KruegerOct 19, 20255.0Super fast service even on a busy Saturday
- SAShmuel AmitOct 14, 20255.0Austin helped me to upgrade my phone. He provided excellent service to me to optimize my purchase of the new phone he was patient and kind and answered all my questions. I think this store in Lynwood wa is a good store.
- PAPari3a AlviOct 3, 20251.0My husband and I bought two phone lines and two phones 11 months ago. According to the contract, along with internet service, we were supposed to pay $200 per month. But from the very first month, they started charging us $500, $700, and until now—11 months later—we still get bills of $350 every month. This is despite the fact that we canceled the home internet during the very first month. However, because of the phones, we were forced to continue with this company. Every month they would cut off my phone, and when we filed a complaint, they apologized and said it was a mistake—but then the next month the same $350 bill would come again. When we call customer support, they keep us on hold for half an hour until we give up and hang up. And when we went to the store, they told us they didn’t know what to do and that we had to call. Their behavior is basically like fraud and theft Just stay away from this scam company.
- MHMike HernandezOct 2, 20251.0Still waiting for a callback a week later after being promised in the store that I'd hear from Victor within a day. Edit: Got a call back and another promise for support. Waiting patiently.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Lynnwood offer?
The Verizon Lynnwood store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Lynnwood?
The Verizon Lynnwood store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Verizon Lynnwood store offer order pickup and delivery services?
Yes, customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for their online orders.
How can I schedule an in-store appointment at the Verizon Lynnwood location?
You can schedule an in-store appointment online via the Verizon website or through the My Verizon app.
What payment methods are accepted at Verizon Lynnwood?
Verizon Lynnwood accepts checks, debit cards, and mobile NFC payments; cash-only is not required.
Does the Verizon Lynnwood store offer free Wi-Fi for customers?
Yes, the store provides free Wi-Fi for customers during their visit.
What mobile and internet services are available at Verizon Lynnwood?
The store offers mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Are there any fitness centers near the Verizon Lynnwood store?
Yes, nearby fitness centers include iLoveKickboxing - Lynnwood, Transform Weight Loss, and FitTheorem, making it convenient to combine a workout with your Verizon visit.
Where can I get a coffee or a quick meal near Verizon Lynnwood?
Starbucks and Jimmy John's sandwich shops are nearby, perfect spots to grab a coffee or quick meal before or after your visit to Verizon Lynnwood.
Are there nearby banking services around Verizon Lynnwood?
Several banks and credit unions such as Columbia Bank, Sterling Bank, Umpqua Bank, and BECU credit union are close by for any financial needs related to your Verizon purchases.