Verizon

4.3
617 reviews
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Business Details

1015 Ocean Beach Hwy, Longview, WA
98632, United States
(360) 414-0114
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Longview, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1015 Ocean Beach Hwy, Longview, WA
98632, United States

Hours

Reviews

4.3
615 reviews
5 stars
461
4 stars
42
3 stars
21
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond to assist.

Staff Knowledge

Many reviews noted the staff's expertise and ability to resolve issues efficiently, with specific mentions of employees like Robert, Caitlin, and Jessica.

Positive Atmosphere

The store was frequently described as welcoming and friendly, creating a comfortable environment for customers.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly regarding communication and handling of issues.
  • NC
    Nate Codino
    2 days ago
    5.0
    Caitlin was the most pleasant and easy to work with for my phone and I absolutely loved her help and getting in and out in minutes.
  • AA
    Anthony Arena
    Dec 23, 2025
    5.0
    The woman that worked with me had great customer service helped Every step of the way
  • AS
    Ashley Spence
    Dec 18, 2025
    5.0
    Cal has amazing customer service and helped get our account sorted out. He was honest, patient, and really took the time to fix the issue that occurred from another location. He knows exactly how to do his job accurately and efficiently. Thabk you again!
  • RS
    Robert Spence
    Dec 18, 2025
    5.0
    Had some major issues with another verizon location, Cal took the time to help me figure everything out and get me back on track. Some of the best customer service I have ever received anywhere.
  • MG
    Megan Gillespie
    Dec 13, 2025
    5.0
    Kelly was great to work with. He made the process of upgrading my phone extremely easy and got me on my way quickly.
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Frequently Asked Questions About Verizon

What products does Victra offer at its Longview, WA store?

Victra offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.

What brands are available at Victra in Longview?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessories brands like Otterbox and PureGear.