Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lakewood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
505 reviews
5 stars
241
4 stars
86
3 stars
50
2 stars
29
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked product knowledge and problem-solving skills.
Wait Times
Customers frequently reported long wait times, even with appointments, leading to frustration.
Store Management
Management received mixed feedback; some praised individual managers for their support, while others criticized the overall management for poor customer service.
Pricing Concerns
Multiple reviews mentioned high prices and dissatisfaction with the perceived value of services and products.
- MWMegan WithrowOct 27, 20254.0I didn’t get my stuff from this story originally, it was a nightmare of an online issue— but the Lakewood Verizon store got my account mostly fixed up and running. They also added a SIM card on for me once and got a number running for me
- GMGreg MaskellOct 14, 20255.0Lamar was very professional. Great service, friendly and fast.
- MSMichael SavageOct 10, 20254.0The lady who helped us was amazing, she said she was from the Midwest or the South, and we had literally the best conversation while she signed us up for their Internet. I will never go back to other providers their 5g home Internet is fantastic and under 100 dollars.
- MJMojo JojoSep 23, 20252.0Lakewood location. Managers, I implore you to work with your staff to make sure they know the number one rule in sales, know your product inside and out and be able to explain the features and how they can benefit every unique customer at home, work and play! As a 22 year existing customer I was unimpressed and dissapointed with my experience during my last walkin visit to inquire a about my upgrade options.
- KSKeith SombouneSep 9, 20255.0Shoutout Dorrell sorry if I misspelled it but made my interaction today super easy !
Frequently Asked Questions About Verizon
What products and brands does Verizon Lakewood offer?
Verizon Lakewood offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Lakewood, WA?
Verizon Lakewood is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an in-store appointment online at Verizon Lakewood?
Yes, you can conveniently schedule an in-store appointment online through Verizon's website.
What shipping and pickup options does Verizon Lakewood provide?
Verizon Lakewood offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What mobile plans and services are available at Verizon Lakewood?
The store provides mobile plans, wireless internet plans, and voice plans to suit your communication needs.
What payment methods does Verizon Lakewood accept?
They accept pay via check, debit card, and mobile NFC payments; cash-only payments are not required.
How can I find Verizon Lakewood using public transportation?
Verizon Lakewood is located near the FedEx Office Print & Ship Center and GameStop, which are accessible landmarks to help locate the store when using public transit.
Are there dining options near Verizon Lakewood for customers to enjoy before or after their visit?
Yes, nearby dining includes Papa Murphy's Pizza, Koto Teriyaki Restaurant, Firehouse Subs, House of Pho, Baja Fresh, and Papa John's Pizza, offering a variety of cuisine choices.
What services are nearby that can complement my visit to Verizon Lakewood?
Nearby services include Bitcoin Depot for financial needs, Mathnasium for tutoring, and H&R Block for accounting, which could be convenient for customers in the area.
Does Verizon Lakewood offer business-related products and solutions?
Yes, the store provides business cell phones, mobile hotspots, tablets, and laptops tailored to business needs.