About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kent, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
393 reviews
5 stars
294
4 stars
23
3 stars4
2 stars
7
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Damian, Eric, and Tanuj.
Staff Efficiency
Several reviews noted that staff were overwhelmed with customers, leading to long wait times, but they still managed to assist effectively.
Technical Support
Customers appreciated the technical assistance provided, especially in troubleshooting issues and setting up accounts.
Store Management
There were mixed reviews about store management, with some praising individual employees while others criticized the overall management and organization.
Billing Issues
Multiple customers reported confusion and dissatisfaction regarding billing practices and promotions, indicating a need for clearer communication.
- TTTezNov 16, 20251.0I'd give -5 stars if I could. This is the SECOND different store ive been to where theres 1 person working. Waited there for 30 minutes and decided to just leave. I was the 3rd person to leave due to the long wait time. Absolutely ridiculous
- LSLovpreet SinghNov 14, 20251.0Never come here . Employees don’t know what they are doing . We are coming from last 2 weeks and they guys just selling phn accessories nothing else . Jesues and Eric never help . NEVER COME HERE PLEASE
- HSHarman SinghNov 14, 20251.0Zero percent service. Never visit here , employees don’t know what they are doing . I am coming from last couples of week . Dont come here , They are selling services and accessories of sell phone and taking money from customers pocket.
- KMKarrena Heredia MedinaNov 7, 20254.0Jesús was clear, helped get me my new phone and the best deal I could,even though they were out of stock with the max, that’s the reason it’s four is because Verizon’s website needs to be corrected we thought I was picking that up but they haven’t had maxes in store for months now
- DCD CueNov 4, 20255.0This Verizon retailer is great! Went in to troubleshoot a SIM card issue and they were able to fix it! Shout out to Damian for providing exceptional customer service and support! Will definitely consider upgrading our phones there in the near future!
Frequently Asked Questions About Verizon
What types of products does Verizon at 438 Ramsay Way offer?
Verizon offers a wide range of wireless devices including phones, tablets, wearables, accessories, and home internet products.
What are the store hours for Verizon in Kent, WA?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon at 438 Ramsay Way offer in-store pickup service?
Yes, the store provides in-store pickup service for orders.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which brands are available at the Verizon store in Kent?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and several others.
Is there free Wi-Fi available at the Verizon location in Kent?
Yes, customers can enjoy free Wi-Fi at this Verizon store.
How can I schedule an appointment or service at Verizon Kent Ramsay store?
You can schedule through the My Verizon app or by visiting the provided quick link URL for the location.
What are some nearby dining options where I can grab a meal before or after visiting Verizon?
Nearby dining options include Togo's Sandwich Shop, TOGO'S Sandwiches, Duke's Seafood, Shibu Ramen Kent, Zephyr Grill Kent, and Dilettante Mocha Café.
Are there any entertainment venues near the Verizon store in Kent?
Yes, Theatre Battery, an arts and entertainment venue, is nearby and could be a great stop before or after your visit.
What nearby shops can I visit for fashion or accessories during my trip to Verizon?
You can visit Chacos, Gentry's Footwear, Saucony, Chico's, J.Jill, and LOFT, all located near the Verizon store in Kent.