Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Issaquah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
214 reviews
5 stars
102
4 stars
18
3 stars
11
2 stars
10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unhelpful.
Efficiency
Customers reported long wait times and inefficient service, with some visits taking over an hour for simple tasks.
Sales Practices
Several customers expressed concerns about misleading sales tactics and unexpected charges, leading to feelings of being scammed.
Staff Knowledge
While some staff members were noted for their expertise and problem-solving skills, others were criticized for lacking knowledge about promotions and services.
Store Environment
The store's atmosphere was described as friendly and welcoming by some, but others reported feeling uncomfortable and ignored.
- LMLogan MilksNov 7, 20251.0I had Verizon for 2 years, had 4 lines; 2 phones and 2 watches. I technically had a 5th but they said in the store that it was just part of purchasing the watches. Well I finally switched over to T-Mobile, which is about half the cost by the way for the same lines, and I come to realize that the 5th line that they had on my account was completely unnecessary and is STILL ACTIVE even after switching all of my lines over. I just called customer support and they said I’ve been paying for this 5th line the entire time for a device that doesn’t exist, and that if I don’t cancel it I will continue to get charged for it even though it isn’t real. I’m not sure if he still works here but if he does, DO NOT work with the bald guy with glasses. He’s rude, and will get you to pay for more things than you actually receive, likely so he can get a better paycheck.
- ASAbigail SchmidtOct 30, 20255.0I had a complex problem figuring out my phone as I was switching to a business plan and Yohane was extremely helpful and kind! He was so patient and spent a majority of the day dedicated to the problem, eventually helping me completely solve it and get everything moved over and working well. I recommend working with him!
- CYC YeezOct 20, 20251.0Thanks for nothing Mr. Assistant manager. Least helpful, least informative interaction
- RMRobert MerchantOct 18, 20251.0This Verizon lied to me to get me to pay for services that were already supposed to be included. They have lied to others in the reviews too! They offered to update my plan and then told me hot-spotting wasn't included. I've been paying extra per month for the phone they lied to me about too. Awful store
- ALAmanda LunaOct 15, 20255.0I went in one morning to fix an issue with my phone and was greeted by Andy. He was friendly, quick, and efficient. I was in and out in 20 minutes.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Issaquah?
The Verizon store in Issaquah is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Issaquah store located?
It is located at 755 NW Gilman Blvd, Suite J, Issaquah, WA 98027.
What mobile brands does Verizon Issaquah offer?
The store offers Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
How can I schedule an appointment or order online for Verizon Issaquah?
You can schedule an in-store appointment or place an order online at their website: https://www.verizon.com/stores/details/washington/issaquah/issaquah-362175
What delivery and pickup options does Verizon Issaquah provide for online orders?
They offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Issaquah accept debit cards and mobile NFC payments?
Yes, Verizon Issaquah accepts debit cards and mobile NFC payments; cash-only is not required.
What types of products does Verizon Issaquah offer for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops.
What nearby places can I visit around Verizon Issaquah?
Nearby places include HOT YOGA Experience, GNC, Waxing The City, StretchLab, and Pearle Vision for wellness and shopping.
Are there dining options close to Verizon Issaquah where I can eat before or after my visit?
Yes, you can find nearby dining at Potbelly Sandwich Shop, Ms Saigon Kitchen, Just Poke Issaquah, Papa Murphy's, Fortunato Chocolate, and Panera Bread.
How can I get to Verizon Issaquah if I use public transit or need cash access nearby?
While specific transit stations aren’t listed, there are Bitcoin ATMs like Coinhub and LibertyX near the store for cash access.