Verizon

4.6
434 reviews
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Business Details

4906 Point Fosdick Dr, Gig Harbor, WA
98335, United States
(206) 923-8469
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Gig Harbor, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4906 Point Fosdick Dr, Gig Harbor, WA
98335, United States

Hours

Reviews

4.6
428 reviews
5 stars
373
4 stars
17
3 stars
5
2 stars
1
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Gabe, Hector, and Taylor.

Sales Experience

Customers appreciated the no-pressure sales approach and the thorough explanations provided by staff, making the purchasing process smooth and enjoyable.

Mixed Experiences

While many reviews were positive, some customers reported poor experiences, particularly with long wait times and unacknowledged presence in the store.

Technical Support

Several customers highlighted the staff's ability to assist with technical issues and phone setups, leading to successful resolutions.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • JS
    José Miguel Borbolla Salinas
    Nov 11, 2025
    5.0
    I went on Sunday and was attended by Gabe, I can only appreciate how much care and attention he gave me. He was able to answer any question and went above and beyond to get me the best deals and made me feel comfortable as a costumer. If you have the chance to go with him, please do. Great service and great place
  • AB
    Andrew Beach
    Sep 27, 2025
    5.0
    Very helpful
  • MS
    Mishal Strand
    Sep 27, 2025
    5.0
    trying to deal with the call center was a nightmare so I came into the shop and what a breath of fresh air. The employees at this location are beyond amazing and if it wasn't for them, I probably would be with AT&T.. Shout out to Liam, Gabe and Evan for your help and support. You definitely deserve a raise after this one
  • CL
    Chris Lechner
    Sep 26, 2025
    5.0
    Evan was great in helping me get my upgrade and helped save a few bucks on my bill in the process. Thanks a bunch!
  • MC
    Marjorie Colyer
    Sep 22, 2025
    5.0
    Gabe was fantastic: helpful, knowledgeable, and patient! Thanks so much!
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Frequently Asked Questions About Verizon

What is Victra and what products do they offer?

Victra is a Verizon Authorized Retailer offering wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What types of services does Victra provide?

Victra provides services such as new lines, upgrades, new devices, and accessories for wireless communication.