Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Enumclaw, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
198 reviews
5 stars
166
4 stars
12
3 stars
4
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Bryan, Nathaniel, and Dominique.
Sales Practices
Several reviews expressed concerns about aggressive sales tactics and misleading information regarding plans and promotions, leading to dissatisfaction.
Store Experience
While many customers had positive experiences, some reported long wait times and inadequate staffing during busy periods.
Technical Support
Customers appreciated the assistance with technical issues, although there were instances of unresolved problems and dissatisfaction with service.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported negative interactions.
- EDEd DorschelNov 14, 20255.0Joann Joann is a stellar tech star. She really helped me immensely. Give her a raise(she didn't tell me to say that)
- DDDudeNov 1, 20251.0Nice store, but will not help you if you have a Verizon prepaid account for over 5 years they will only try and sell you a new account. With anything else "you have to go to a corporate store". So unless you are going there to sign up for a new account go to different store.
- MSMolly ShannonSep 25, 20255.0Izayah and Lauren changed my mind about leaving Verizon! They are an asset to the corporation.
- NLNeil LasherSep 9, 20255.0Bryan, was wonderful fixing a HUGE mess that customer care “fixed” last night. He met a very unhappy customer with a smile and a can do attitude. He was very helpful, engaging, attentive, and reassuring during this extremely long process. I have spent 3 hours at this store and even though I am pissed he kept a level head and fixed all the things he could. I will come back only if Bryan is working.
- TLTop Tier moving services llcSep 9, 20255.0Bryan was a huge help and very knowledgeable! Answered all my questions that I asked and went above and beyond! Great customer service, and very fast and efficient with upgrading my broken phone. Will definitely recommend him to everyone I know!
Frequently Asked Questions About Verizon
What products and services does Victra offer at the Enumclaw location?
Victra in Enumclaw offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, and accessories. They also provide new lines, upgrades, new devices, and accessories services.
What are the store hours for Victra at 1009 Monroe Ave., Enumclaw?
Victra is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Victra Enumclaw store offer in-store pickup services?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra in Enumclaw?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I get device protection and accessories at the Victra Verizon Authorized Retailer?
Yes, the store offers various accessories including cases, power accessories, and device protection options.
Is the Victra Enumclaw store LGBTQ friendly?
Yes, Victra welcomes LGBTQ customers and strives to create a trustworthy and fun experience for all guests.
What brands of wireless devices can I find at Victra Enumclaw?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessories brands like Otterbox and Mophie.
What nearby places can I visit before or after shopping at Victra Enumclaw?
You can visit nearby places such as MOD Pizza, Little Caesars Pizza for a meal, or Starbucks for coffee. Also, beauty and wellness spots like Supercuts and Seattle Sun Tan are close by.
Are there convenient financial and service locations near Victra Enumclaw?
Yes, nearby you can find Wells Fargo ATM, Chase Bank, Western Union money transfer services, and Coinstar currency exchange to assist with your financial needs.
How can nearby transit or retail places help me find or enhance my visit to Victra Enumclaw?
Nearby retail stores like Northwest Tri & Bike and service providers such as KeyMe Locksmiths can complement your visit. Additionally, you can combine your trip with other errands or relax visits to places like Pinnacle Medical Wellness gym.