Business Details
About
Cell Phone Store
TCC East Wenatchee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 280 Valley Mall Parkway.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
650 reviews
5 stars
604
4 stars6
3 stars4
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jesse, Ray, and Eric.
Problem Resolution
The store was noted for effectively resolving issues, with several customers highlighting quick fixes and thorough assistance.
Professionalism
Staff demonstrated professionalism and patience, particularly in handling complex situations and providing detailed explanations.
Positive Experiences
Many reviews reflected a positive overall experience, with customers expressing satisfaction and recommending the store to others.
Knowledgeable Staff
Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.
- MWMallory West1 day ago5.0Absolutely wonderful people! Got my phone traded in and all set up with a new one. Mike and Saira were amazing and helped me get everything all done. They were such a delight to talk to and so friendly and nice. I appreciate all they did!
- BMByron Moore3 days ago5.0I walked in on a busy Friday afternoon and was immediately greeted by Rueben, he promptly asked me what I needed, helped me setup 3 new lines, outfitted 3 new devices and got me on my way in a very efficient fashion, also he has a very good sense of humor, highly recommend!!
- TWtal wellNov 17, 20255.0I worked with Ruben on getting a new line set up and he was great and very informative. Was patient and answered all my questions I had. I’d recommend Ruben to anyone coming into the store
- JJJoNov 16, 20255.0Ray did nothing short of an exemplary job guiding us through the process of getting the phone I wanted. There wasn’t a single thing he didn’t know the answer to. 10/10 personality, knowledge, and representation of the business.
- ARAndre RodriguezNov 12, 20255.0I had an excellent experience working with Ruben when setting up a new phone line. He was professional, knowledgeable, and patient throughout the entire process. Ruben took the time to explain each step clearly, made sure everything was set up correctly, and answered all my questions. His friendly attitude and attention to detail made the experience quick and stress-free. Highly recommend asking for Ruben if you need help at Verizon.
Frequently Asked Questions About Verizon
What wireless services and products does Verizon at 280 Valley Mall Parkway offer?
Verizon at 280 Valley Mall Parkway offers smartphones, tablets, Verizon home internet, accessories, and wireless plans including 5G service for both consumers and businesses.
What are the store hours for Verizon in East Wenatchee?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon East Wenatchee provide in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule an appointment online at Verizon East Wenatchee?
Yes, you can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
What brands of mobile devices does Verizon East Wenatchee carry?
They carry major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What types of payment does Verizon East Wenatchee accept?
They accept payment by check and debit card.
Where is Verizon East Wenatchee located?
Verizon East Wenatchee is located at 280 Valley Mall Parkway, East Wenatchee, WA 98802, USA.
Are there any nearby places to visit when shopping at Verizon in East Wenatchee?
Yes, nearby you can visit JOANN Fabric and Craft Stores for arts and crafts, McDonald's for a quick meal, and Blue Spoon for ice cream, among others.
If I am visiting Verizon East Wenatchee, what dining options are close by?
Nearby dining options include McDonald's, Arby's, Blue Flame Asian Bistro & Sushi Bar, and El Porton Restaurant, offering various fast food and Asian and Mexican cuisines.
What other telecom stores are located near Verizon East Wenatchee?
Nearby telecom stores include another Verizon location and the AT&T Store, giving you additional options for mobile services and devices.