Verizon

4.8
662 reviews

About

Cell Phone Store
TCC East Wenatchee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 280 Valley Mall Parkway.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
280 Valley Mall Parkway, East Wenatchee, WA
98802, United States

Hours

Reviews

4.8
650 reviews
5 stars
604
4 stars
6
3 stars
4
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jesse, Ray, and Eric.

Problem Resolution

The store was noted for effectively resolving issues, with several customers highlighting quick fixes and thorough assistance.

Professionalism

Staff demonstrated professionalism and patience, particularly in handling complex situations and providing detailed explanations.

Positive Experiences

Many reviews reflected a positive overall experience, with customers expressing satisfaction and recommending the store to others.

Knowledgeable Staff

Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.
  • MW
    Mallory West
    1 day ago
    5.0
    Absolutely wonderful people! Got my phone traded in and all set up with a new one. Mike and Saira were amazing and helped me get everything all done. They were such a delight to talk to and so friendly and nice. I appreciate all they did!
  • BM
    Byron Moore
    3 days ago
    5.0
    I walked in on a busy Friday afternoon and was immediately greeted by Rueben, he promptly asked me what I needed, helped me setup 3 new lines, outfitted 3 new devices and got me on my way in a very efficient fashion, also he has a very good sense of humor, highly recommend!!
  • TW
    tal well
    Nov 17, 2025
    5.0
    I worked with Ruben on getting a new line set up and he was great and very informative. Was patient and answered all my questions I had. I’d recommend Ruben to anyone coming into the store
  • JJ
    Jo
    Nov 16, 2025
    5.0
    Ray did nothing short of an exemplary job guiding us through the process of getting the phone I wanted. There wasn’t a single thing he didn’t know the answer to. 10/10 personality, knowledge, and representation of the business.
  • AR
    Andre Rodriguez
    Nov 12, 2025
    5.0
    I had an excellent experience working with Ruben when setting up a new phone line. He was professional, knowledgeable, and patient throughout the entire process. Ruben took the time to explain each step clearly, made sure everything was set up correctly, and answered all my questions. His friendly attitude and attention to detail made the experience quick and stress-free. Highly recommend asking for Ruben if you need help at Verizon.

Frequently Asked Questions About Verizon

What wireless services and products does Verizon at 280 Valley Mall Parkway offer?

Verizon at 280 Valley Mall Parkway offers smartphones, tablets, Verizon home internet, accessories, and wireless plans including 5G service for both consumers and businesses.

What are the store hours for Verizon in East Wenatchee?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.