Business Details
About
Cell Phone StoreTCC
TCC East Wenatchee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 280 Valley Mall Parkway.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
658 reviews
5 stars
613
4 stars6
3 stars4
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jesse, Ray, and Eric.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with several customers noting that their issues were resolved promptly.
Knowledgeability
The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to account management and service issues that were not handled well.
- RBRichard BollDec 20, 20255.0I want thank Mike for helping me save a bunch of money. He was understanding and quick to explain things to me
- CCCundee The CreatorDec 9, 20255.0This is going to sound fake, but I was with Mike last Saturday for a Black Friday deal and bro helped me out fr. I just came in no idea what I was doing and he walked me through everything, was patient the whole time, even spent two hours in the store with me to transfer everything. Super helpful people if you just have a quick question, too.
- EFEduardo FuentesDec 2, 20255.0Came and micheal helped me, needed new phone asap was quick and efficient
- MWMallory WestNov 23, 20255.0Absolutely wonderful people! Got my phone traded in and all set up with a new one. Mike and Saira were amazing and helped me get everything all done. They were such a delight to talk to and so friendly and nice. I appreciate all they did!
- BMByron MooreNov 21, 20255.0I walked in on a busy Friday afternoon and was immediately greeted by Rueben, he promptly asked me what I needed, helped me setup 3 new lines, outfitted 3 new devices and got me on my way in a very efficient fashion, also he has a very good sense of humor, highly recommend!!
Frequently Asked Questions About Verizon
What wireless services and products does Verizon at 280 Valley Mall Parkway offer?
Verizon at 280 Valley Mall Parkway offers smartphones, tablets, Verizon home internet, accessories, and wireless plans including 5G service for both consumers and businesses.
What are the store hours for Verizon in East Wenatchee?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon East Wenatchee provide in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule an appointment online at Verizon East Wenatchee?
Yes, you can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
What brands of mobile devices does Verizon East Wenatchee carry?
They carry major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What types of payment does Verizon East Wenatchee accept?
They accept payment by check and debit card.
Where is Verizon East Wenatchee located?
Verizon East Wenatchee is located at 280 Valley Mall Parkway, East Wenatchee, WA 98802, USA.
Are there any nearby places to visit when shopping at Verizon in East Wenatchee?
Yes, nearby you can visit JOANN Fabric and Craft Stores for arts and crafts, McDonald's for a quick meal, and Blue Spoon for ice cream, among others.
If I am visiting Verizon East Wenatchee, what dining options are close by?
Nearby dining options include McDonald's, Arby's, Blue Flame Asian Bistro & Sushi Bar, and El Porton Restaurant, offering various fast food and Asian and Mexican cuisines.
What other telecom stores are located near Verizon East Wenatchee?
Nearby telecom stores include another Verizon location and the AT&T Store, giving you additional options for mobile services and devices.