Business Details
About
Cell Phone Store
TCC Clarkston, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 520 Diagonal Road.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
563 reviews
5 stars
501
4 stars
24
3 stars7
2 stars6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Angel, Kayleigh, and Noah.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, making the process of upgrading or setting up new phones smooth and hassle-free.
Problem Solving
Customers appreciated the staff's ability to resolve issues effectively, with several mentions of employees who went above and beyond to assist with complex problems.
Product Knowledge
Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Atmosphere
The store environment was described as welcoming and friendly, contributing to a pleasant shopping experience.
- BNBrandi Nielson1 day ago5.0Our family recently upgraded multiple lines and made changes to our plan…a job that took several days to complete due to system outages, work schedules, etc. however, Rob C. was amazing! Not only was he helpful, he was knowledgeable and patient with us! He interacted with us, caught on to our brand of humor & remembered details that many would have considered trivial. Highly recommend!
- KBKara BrighamNov 13, 20255.0Rob was very helpful and knowledgeable in getting me set up on my new phone. Christian was very helpful in getting my new phone ordered thru customer service. JD might be the best manager ever and makes getting a new phone an easy experience
- DKDeanna KnappNov 11, 20255.0Sakina was very knowledgeable and helped me with my memory in photos and Google account increase the amount. Very friendly and nice.
- CRCyntia RiddleNov 7, 20255.0I have say that I have never had such a wonderful experience before with a purchase. Gavin is the man!!!! This young man deserves so much praise. He is in training and helped me better than people with years of experience!!! His kindness shines like the sun!!! That says alot about who is helping with his training and helping me too with so much, Christian !! Such a good team , kind, humble, helpful , much praise goes to these two!!!! Thanks guys!!!
- HSHelen sickenbergerNov 4, 20255.0Great service from Rob and Jadie!! They found excellent promotions and explained the benefits of using Verizon phone v Backmarket. I am impressed by Jadie’s immense knowledge and ability to share/communicate with not only the customers but her employees as well.
Frequently Asked Questions About Verizon
What services does Verizon at 520 Diagonal Road in Clarkston offer?
Verizon at 520 Diagonal Road offers the latest smartphones, tablets, Verizon home internet, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and award-winning customer service, all with Verizon 5G coverage.
What are the operating hours for Verizon in Clarkston?
Verizon in Clarkston is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Is there an option for in-store pickup at this Verizon location?
Yes, Verizon offers in-store pickup services for your convenience at their Clarkston location.
Which smartphone brands can I find at Verizon in Clarkston?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at the Verizon store in Clarkston.
Does Verizon Clarkston accept debit cards and checks for payment?
Yes, Verizon Clarkston accepts debit cards and checks as forms of payment.
Can I schedule an appointment or check device availability online for Verizon Clarkston?
Yes, you can schedule appointments and check device availability through their appointment website at https://www.tccrocks.com/appointments/.
How can I get to Verizon Clarkston using nearby landmarks or points of interest?
Verizon Clarkston is located near several identifiable places such as My Hearing Centers and Clearwater Group. You can locate these landmarks on Diagonal Road to help find the store easily.
What nearby dining options can I visit before or after shopping at Verizon Clarkston?
Nearby dining options include Emerald Garden for Chinese cuisine, Papa Murphy's for pizza, and Thai Garden offering Thai and Chinese food, all close to the Verizon store.
Are there beauty and spa services close to Verizon Clarkston for customers to visit?
Yes, customers can visit nearby beauty and spa locations such as Utopia Nails, Anchor Aesthetics LLC, Pretty Sweet Facial Aesthetics, and Franky's Barber Shop.
What accessibility features does Verizon Clarkston provide?
Verizon Clarkston has a wheelchair-accessible entrance and supports in-store shopping and pickup for an inclusive shopping experience.