Verizon

4.7
860 reviews

About

Cell Phone Store
TCC Centralia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1111 Johnson Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
1111 Johnson Rd, Centralia, WA
98531, United States

Hours

Reviews

4.7
847 reviews
5 stars
747
4 stars
27
3 stars
12
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff, particularly mentioning employees like Nate, Shelby, and Anthony.

Device Setup

Many reviews highlighted the efficient assistance provided in setting up new devices and transferring information.

Problem Resolution

Staff were noted for their ability to resolve issues quickly, including phone repairs and account management.

Store Experience

Overall, customers reported positive experiences in-store, with minimal wait times and attentive service.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain plans and devices were overpriced.
  • RW
    Richard Williams
    5 days ago
    5.0
    Cleo was very helpful. Such a nice person.
  • JO
    Jacqueline Orr
    Nov 7, 2025
    5.0
    Anthony was excellent! Very helpful and got my son's phone set up!!
  • JA
    Josh Abarta
    Nov 6, 2025
    5.0
    I have had issues but everytime I come in they help and get it fixed diligently
  • SW
    stew waldrop
    Nov 4, 2025
    5.0
    Nate helped me get some billing things squared away and got me into a new phone and lowered my bill. 10 out of 10
  • JJ
    Johnathen
    Nov 4, 2025
    5.0
    Cleo was amazing! Helped me set up my new phone upgrade and watch. She was very patient and efficient. Couldn’t have asked for better.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1111 Johnson Rd in Centralia offer?

Verizon offers smartphones, tablets, Verizon home internet, mobile accessories, and wireless devices along with services like prepaid plans, bill payments, device activation, and Total Mobile Protection.

What are the operating hours for Verizon Centralia?

The store is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.