Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bothell’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
419 reviews
5 stars
364
4 stars
9
3 stars
9
2 stars6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to help.
Knowledgeable Staff
Numerous reviews mentioned the staff's extensive knowledge about products and services, which contributed to positive experiences.
Mixed Experiences
While many customers had outstanding experiences, some reported issues with professionalism and communication, particularly regarding billing and product information.
Sales Pressure
Several customers expressed dissatisfaction with perceived pressure to purchase additional services or products, indicating a need for improved transparency.
Store Environment
The store was generally described as clean and well-maintained, contributing to a comfortable shopping experience.
- JJJacinthDec 19, 20255.0We had an outstanding experience at the Verizon Bothell location, all thanks to Kelsey. From our initial phone call to the moment we walked in, her friendly and professional demeanor put us at ease. She walked us through our options with impressive thoroughness, ensuring we felt fully informed without ever feeling pressured. Kelsey went above and beyond by assisting with my new phone setup and selecting the perfect accessories. We couldn't have asked for better service
- LBLucas BachmanDec 2, 20251.0Horrible experience, insane lack of professionalism. Refused to return my defective product. When I went to trade in my phone several employees paused helping me to talk bad about their coworker while I sat across the desk.
- KPKirsten Irish PattersonNov 18, 20251.0Came in Friday 11/14/25 to start service and get new phones. I very specifically declined adding on their streaming deals, and the short manager with glasses kept insisting that I add it. Come to find out a few days later it was added without my knowledge or consent. I'm very displeased with the underhanded manipulation tactics.
- KAKiyoshi AkazawaNov 18, 20255.0Brian was awesome. Incredibly helpful and knowledgeable. Helped me find a promotional for my situation, would recommend going here first over corporate locations honestly.
- EREl RahmatiSep 30, 20255.0I worked with Brian at this Verizon location - from the moment I walked in I felt welcome and cared for. He was very personable and extremely knowledgeable at what he does. I would certainly go back to Brain if I need assistance in the future. Verizon is lucky to have him on staff.
Frequently Asked Questions About Verizon
What services does Verizon at 21129 Bothell Everett Hwy offer?
Verizon offers wireless device sales, plan upgrades, wireless accessories, exclusive Verizon services, and bill payments in-store.
What brands of smartphones can I buy at this Verizon store?
You can purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices.
What are the store hours for Verizon in Bothell?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store?
Appointments are not required; you can walk in or call to schedule an appointment.
What payment options does Verizon accept?
Verizon accepts American Express, Discover, Mastercard, and Visa for payments.
Can I pick up my online order at the Verizon Bothell store?
Yes, the store offers in-store pickup services for wireless products and accessories.
How can I contact the Verizon Cellular Sales store in Bothell?
You can call them at +1 425-892-8007 or email CustomerService@cellularsales.com.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby dining options include Chipotle Mexican Grill, Panera Bread, Happy Lemon Bothell, Menchie's Frozen Yogurt, and Red Robin Gourmet Burgers.
Are there nearby places to get a haircut or beauty services near the Verizon store?
Yes, you can visit Sport Clips Haircuts of Bothell - Canyon Park Commons or Lavish Nails & Spa for haircuts and beauty services.
What other useful nearby places are close to the Verizon store in Bothell?
Nearby places include KeyBank for financial services, Sears Home Appliance Showroom for appliances, and several real estate agents and medical centers such as PacMed 65+ Health Center and EvergreenHealth facilities.