Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Battle Ground, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
385 reviews
5 stars
308
4 stars
22
3 stars
8
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jake, Darius, and Angel.
Long Wait Times
Several reviews noted long wait times, with some customers waiting over an hour before receiving assistance.
Trade-In Issues
Customers reported problems with trade-in values and promotions, including discrepancies in trade-in amounts and being signed up for promotions without consent.
Professionalism
While many employees were described as professional, there were instances of unprofessional behavior that negatively impacted customer experiences.
Knowledgeable Staff
Customers frequently highlighted the staff's knowledge and ability to assist with complex issues, particularly during phone upgrades and data transfers.
- RWRena WilliamsOct 20, 20255.0Always awesome
- DMDeven MeadowsSep 21, 20255.0They helped me with getting my phone all figured out to have service again was very helpful
- CCCappy ChaseSep 21, 20255.0I purchased a new Samsung Galaxy S25 and Jake help me transfer everything from my older S21 to my new phone. I was however very surprised to find out that they charge $40.00 to do that. They used to do that for free. Verizon also gives a Veterans discount if you ask for it and it can be verified through the ID.ME website. It is worth checking into, because It could save you about $20.00 a month off your total bill. 😊
- KAKyra AverySep 15, 20255.0Had an amazing experience at this location, Jake and Eric helped us tremendously and gave us an amazing deal on a brand new Samsung S25 Ultra as well as a case and screen protector for it. Jake was so amazing and kept us entertained even when the system was having a bit of troubles. Thank you guys so much for everything! And I hope you guys enjoyed my alarm goodbye message 😛
- TKTheresa KaysAug 22, 20255.0Very patient with elderly, Kind personality and very knowledgeable
Frequently Asked Questions About Verizon
What products does Victra in Battle Ground offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the business hours for the Victra Verizon Authorized Retailer in Battle Ground?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does Victra in Battle Ground offer in-store pickup for orders?
Yes, Victra offers in-store pickup services at this location.
What brands can I find at the Victra Verizon Authorized Retailer?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox, PureGear, and Urbanista.
What payment options are accepted at the Victra Battle Ground store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Victra Verizon Authorized Retailer in Battle Ground accessible for Spanish speakers?
Yes, the store provides services in both English and Spanish.
What services does Victra offer at the Battle Ground location?
Victra offers new lines, upgrades, new devices, and accessories services.
Are there dining options near Victra in Battle Ground?
Yes, nearby dining options include Domino's Pizza, Gen Sushi, Jack in the Box, Pita Pit, and Krispy Krunchy Chicken where you can grab a meal before or after visiting Victra.
Where can I grab a coffee near the Victra Verizon Authorized Retailer in Battle Ground?
Starbucks is located nearby, so you can enjoy a coffee before or after your visit to Victra.
What other services are available near Victra in Battle Ground for health and wellness?
Nearby you can find health-related services such as Providence Family Medicine and Immediate Care, Vital Care emergency room, and several chiropractic and urgent care centers, providing convenient options in the area.