Verizon

4.4
395 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Battle Ground, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
11 Nw 12th Ave, Battle Ground, WA
98604, United States

Hours

Reviews

4.4
391 reviews
5 stars
313
4 stars
23
3 stars
8
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Darius, Jake, and Angel for their exceptional service.

Efficiency

While most reviews highlighted quick and efficient service, some customers noted long wait times and issues with staffing during busy periods.

Sales Practices

Several reviews expressed concerns about aggressive sales tactics and misunderstandings regarding promotions and trade-in values, leading to dissatisfaction.

Store Environment

The store was generally described as clean and well-organized, although some customers mentioned a lack of basic facilities like restrooms.
  • DM
    Denise Massie
    6 days ago
    5.0
    The Verizon tech was very professional kind and knowledgeable and resolved my issue quickly.
  • AD
    Andy Drexler
    Dec 19, 2025
    5.0
    Manager and staff are extremely friendly, helpful and knowledgeable.
  • BF
    Barry Finkel
    Dec 15, 2025
    5.0
    Worked quickly and knowledgeably to get my new phone working.
  • PS
    Paula Starr
    Dec 14, 2025
    5.0
    Darius was so helpful, not at all pushy but inviting us to ask questions that led to a couple upsells. We never felt sold to. He had a delicate touch.
  • JH
    Jim Hill
    Dec 10, 2025
    5.0
    Friendly, direct and extra helpful

Frequently Asked Questions About Verizon

What products does Victra in Battle Ground offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the business hours for the Victra Verizon Authorized Retailer in Battle Ground?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.