Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Auburn, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
197 reviews
5 stars
168
4 stars
5
3 stars0
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful during their visits.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and hidden fees, leading to a negative perception of the store's sales practices.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, although some reported instances of misinformation.
Wait Times
Some customers experienced long wait times for assistance, which affected their overall satisfaction.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude service and unprofessional behavior from certain staff members.
- MJMadison JohnsonNov 15, 20255.0I had the best experience at the Verizon store in Lakeland Hills! Natalya and Jack were so kind, patient, and helpful. Getting my new work phone was the easiest experience I’ve ever had at a Verizon store. They made this process simple and stress-free. I left feeling completely taken care of and confident with my new setup. Highly recommend this location!
- LMLiana MelnikNov 15, 20255.0Natalya and Jack were so helpful with setting up a new line. The process was so quick and easy, thank you both so much!!
- JSJillian SNov 7, 20251.0The most unprofessional people I have ever had the displeasure of dealing with
- TRTammy ReinshagenNov 7, 20255.0Great experience with guy at the counter. Fixed my phone problems and got me a better deal :)
- DDDianeOct 22, 20255.0I had a great experience upgrading my IPhone. They transferred the info, explained all the bells & whistles and the process was seamless. Thanks
Frequently Asked Questions About Verizon
What products does Verizon at 1410 Lake Tapps Pkwy Se offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Google, and Motorola.
What services can I get at the Verizon store in Auburn, WA?
Services include new lines, upgrades, new devices, and accessories sales. The store also offers in-store pickup and electronics recycling.
What are the store hours for the Verizon location in Auburn?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment options does Verizon accept?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup for orders placed online.
Are there any nearby health-related stores near Verizon in Auburn?
Yes, GNC, a health market for vitamins and supplements, is nearby and customers might visit it when shopping around Verizon.
Where can I grab food or drinks near Verizon in Auburn?
You can visit Legendary Doughnuts for coffee and donuts, Sushi Konami for Japanese cuisine, Ben & Jerry's for ice cream, or The Pub at Lake Tapps for wine and tapas, all close to the Verizon store.
What pet-related services are available near Verizon in Auburn?
Nearby pet services include Pet Pros Lakeland for pet supplies and Groombar Washington for pet grooming.
How can nearby transit or shopping locations assist customers visiting Verizon?
Lakeland Town Center shopping center near Verizon can be a convenient stop for customers to combine wireless shopping with other retail needs, while The UPS Store 4442 nearby offers printing and shipping services useful for errands.
Does Verizon in Auburn support multiple languages for customer service?
Yes, Verizon provides customer service in English and Spanish to assist a diverse clientele.