Verizon

4.3
551 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Aberdeen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1212 E Wishkah St, Aberdeen, WA
98520, United States

Hours

Reviews

4.3
550 reviews
5 stars
392
4 stars
52
3 stars
29
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise while others were described as rude or unhelpful.

Sales Pressure

Several customers reported feeling pressured to purchase additional products or services, leading to dissatisfaction.

Technical Support

Customers expressed frustration with the lack of effective technical support, often being pushed to upgrade instead of resolving existing issues.

Positive Experiences

Many customers highlighted positive interactions with specific employees who provided excellent service and support.

Store Environment

The store was generally described as clean and welcoming, with a friendly atmosphere.
  • MS
    Maribel sanabria
    6 days ago
    5.0
    I was just in a week ago and I had the pleasure to work with a gentleman named Jake. He greeted me with a smile and was very welcoming. I knew as soon as I walked through the door I would be taken care of by the way this gentleman carried himself to help a customer. The process was smooth and easy. I definitely recommend Jake for all your phone needs!
  • MM
    Malorie Miranda
    Nov 7, 2025
    5.0
    Jake was able to help me Pre-Order the new iPhone 17 while also being able to keep all my lines on the best deal! He helped me activate my new phone and switch everything over. He is very knowledgeable. Appreciate your hard work Jake!!
  • KS
    Karli Sansom
    Nov 6, 2025
    5.0
    Had a great experience working with Jake. He was very thorough at explaining all my options and deals going on. He was very knowledgeable and had great customer service! I highly recommend working with him when you go into the Aberdeen Verizon store!!
  • MD
    Michael Dean
    Nov 1, 2025
    5.0
    I worked with Angee last night to upgrade phones and got fantastic, friendly service from the moment my wife and I walked in the door. She took the time to make sure I had everything I needed for my new phone, as well as placing my screen protector expertly, which I know can be a little nerve wracking. She treated my wife and I like family in the short time that we were there. I would highly recommend seeing her if you’re thinking about upgrading, or are looking to get a new Samsung or Google Pixel. I would give 6 stars if I could!
  • JP
    Jenna Plets
    Oct 28, 2025
    1.0
    1 star is generous for this pathetic excuse for a retailer. While traveling through the area recently, I lost my phone, which was turned into this store a few days later. I had already upgraded to a new phone at my local store, but obviously still want my old phone back since it's MY PROPERTY that I paid for in full. Driving to this store to pick up the phone in person would be close to a 5 hour round trip, extremely inconvenient to say the least. After multiple phone calls attempting to speak to a manager about shipping my phone back, I'm told they won't because of "liability reasons ".....excuse me? We're on a recorded phone line and I'm giving you permission to send it!! The employee who answered my call refused to put the manager on the phone for several minutes...apparently they "manage themselves" and "anyone you speak to is going to tell you what I did". Extremely unprofessional phone demeanor and unacceptable response. THEY ARE HOLDING ONTO MY PROPERTY!! I filed a complaint with corporate following the interaction and heard nothing back. Perhaps it's time to switch carriers.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Aberdeen?

The Verizon Cellular Sales store is located at 1212 E Wishkah St, Ste 102, Aberdeen, WA 98520.

What brands of smartphones can I purchase at Cellular Sales in Aberdeen?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Cellular Sales in Aberdeen.