Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is South Burlington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
384 reviews
5 stars
316
4 stars
11
3 stars5
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience during the purchasing process.
Sales Experience
Several reviews highlighted aggressive upselling tactics and misleading information regarding promotions, leading to dissatisfaction.
Technical Support
Customers appreciated the technical expertise of staff members who assisted with phone setups and troubleshooting.
Wait Times
Some customers reported long wait times before receiving assistance, which detracted from their overall experience.
Mixed Experiences
While many had positive interactions, there were notable complaints about poor service and unprofessional behavior from certain staff members.
- AAAli AmraniNov 3, 20255.0An Unforgettable Customer Service Experience with Manager Olivier! My wife and I recently visited the Verizon store on Shelburne Road in South Burlington, and we were blown away by the impeccable customer service we received from the store manager, Mr. Olivier Twagirakristu. From the moment we walked in, Olivier greeted us with genuine warmth and professionalism. He took the time to truly listen to our needs, patiently answered all of our questions, and presented options in a way that was clear and easy to understand—without any pressure. He treated us not just as customers, but as guests in his store. What truly set Olivier apart was his dedication to ensuring we were completely satisfied. He went above and beyond to handle our specific situation, making a process that can often be stressful feel effortless and even enjoyable. His expertise and personable nature made all the difference. This was, without a doubt, the best retail experience we have ever had. The Verizon corporate team should be incredibly proud to have a manager of Olivier's caliber leading this store. He is a tremendous asset to your company. We will definitely be returning and will be asking for him by name. Thank you, Olivier! Ali & Noura Amrani
- JEJessie ElanahAug 24, 20252.0First experience was great as our associate helped us buy three phones and make the switch from a different provider, but when we returned to set up our new phones, they weren't there. We waited for two hours after they open and they still didn't show up. Who does that?
- GDGretchen DeckerJun 29, 20255.0Recently came in with my husband to get new iPhones and had a great experience with Tyrone. He was very knowledgeable and had wonderful customer service skills. It took a bit longer for him to set up our phones for us due to system delays but he couldn’t have been more helpful to make sure we were all set. Very impressed!
- EBE . R. BlackOct 1, 20215.0Very good they solved my problems, and got the phone working. What more can you ask for.
- RPRob PlocharczykJan 11, 20215.0My son lives 3 hours away in Johnson, Vermont. When he needed a new phone, I told him he needed to find a store closer to him. He found this one. Gary was very helpful, in all aspects of getting Nathan back up and running. I can’t say enough easy Gary made this process.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 1270 Shelburne Road, South Burlington, VT 05403.
What are the store hours for the Verizon Cellular Sales location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need to make an appointment to visit this Verizon store?
No, appointments are not required to visit this store, but you can call to make one if you prefer.
What brands and products can I find at this Verizon store?
You can shop for Verizon services and devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus including smartphones, tablets, and wireless accessories.
Does the Verizon location offer in-store or curbside pickup?
Yes, this Verizon store offers both in-store and curbside pickup services.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pay my Verizon bill at the Cellular Sales store?
Yes, you can pay your Verizon bill in-store at this Cellular Sales location.
What nearby dining options are close to the Verizon store on Shelburne Road?
UNO Pizzeria & Grill and Denny's are nearby dining options where customers can grab a meal before or after visiting the Verizon store.
What other services or stores are located near the Verizon store that might interest customers?
Nearby places include NBT Bank for financial services, Sherwin-Williams for hardware needs, and PierVana Hair Spa Jewels for beauty services, all conveniently located near the Verizon store.
How can I use nearby transportation or services to find the Verizon store on Shelburne Road?
The Verizon store is near a UPS Access Point location, which can be useful for shipping needs, and is accessible from local roads in South Burlington, making it easy to find and visit.