Business Details
About
Cell Phone StoreElectronics Store
Visit our store at South Burlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
421 reviews
5 stars
182
4 stars
68
3 stars
26
2 stars
22
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jian received numerous positive mentions for his helpfulness, patience, and professionalism, while other staff members were criticized for rudeness and lack of knowledge.
Sales Experience
Several customers reported negative experiences with sales tactics, feeling misled about pricing and promotions, particularly with certain employees.
Store Environment
The store was described as busy, with some customers experiencing long wait times and feeling ignored by staff.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were noted for being uninformed about services and products.
Mixed Reviews
Overall, experiences varied widely, with some customers praising specific employees while others expressed frustration with the service and management.
- KBKhalil Batah1 day ago1.0If it was possible to give this place a negative score, I would. It was actually shocking to me how poor their customer service was on two separate occasions. It's hard to believe that a major company would allow people to work for it who have such a shallow understanding of what basic customer service is. I had an employee lose his mind at me for saying "this is ridiculous" because I was told by their superiors to go to this specific store and pick up my new phone to which they responded that there was nothing they could do. Save yourself the stress and avoid this place at all costs. I will never step foot in that store ever again.
- RRRicky Roma6 days ago1.0Walked into a completely empty store to ask about a plan change and how it would affect my bill. Steve was quick to ask “if I knew that I could just do that on the app.” Owing much to the fact that I do not live under a rock I was quite aware of this and came in to clarify what the app was telling me. Being evident that Steve had no interest in this situation and having essentially received an equivalent level of service from a human that one would expect from a chatbot, I opted to just leave and will try a different store in the future.
- JBJason BNov 5, 20251.0Stopped in to discuss our business account and has not greeted or acknowledged for 10 minutes. There were only 3 customers in the store. Staff is lukewarm and lacks professional customer service skills. The store manager was working at the time and was the definition of apathy. If you are forced to use this location, be aware of what to expect.
- JWjeff wetmoreOct 30, 20255.0I wanted to upgrade my Galaxy S23 to a Galaxy s25 ultra and was very impressed on how easy the transaction was . I felt welcome from the first step in the store. Thank you Harvey for a wonderful experience and smooth transaction.
- ACAustin CobbOct 14, 20255.0Went in to this Verizon yesterday looking for a new phone and a new plan (formerly att). Harvey was very helpful and got me just what I was looking for at a price I’m happy about! Everything I need and nothing I don’t, thoroughly and thoughtfully explained. Thank you Harvey for taking good care!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in South Burlington?
The Verizon store in South Burlington is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does the Verizon South Burlington store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
Can I order online and pick up my device at the Verizon South Burlington store?
Yes, you can place an order online and choose in-store pickup for convenient collection at the South Burlington Verizon store.
What mobile and wireless services are available at this Verizon store?
The store provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Does Verizon South Burlington accept mobile NFC payments and debit cards?
Yes, Verizon South Burlington accepts payment via mobile NFC, debit cards, and checks, and does not require cash only.
How can I schedule an appointment at the Verizon South Burlington store?
You can schedule an in-store appointment using the My Verizon app or online via their website.
Are there nearby places where I can relax or stay after visiting Verizon South Burlington?
Yes, nearby hotels such as Sheraton Burlington Hotel, DoubleTree by Hilton Burlington Vermont, and Hilton Double Tree offer convenient accommodation options.
Where can I find automotive services near Verizon South Burlington?
Nearby automotive services include Spillane's Service Center, Advance Auto Parts, Exxon & Mobil Stations, Mobil, and UPS Alliance Shipping Partner for various car maintenance and parts needs.
Are there any nearby stores for arts and crafts or hobbies close to Verizon South Burlington?
Yes, Michaels Stores is nearby and offers arts and crafts supplies, toys, and hobby shop items for your creative projects.
What nearby places can I visit for dining and nightlife after shopping at Verizon?
Close by you can visit Tuckaway's Pub, G's Restaurant, and 252 Tavern for dining and bar experiences.