Verizon

4.7
337 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, South Burlington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 225 Dorset St.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Verizon
225 Dorset St, South Burlington, VT
05403, United States

Hours

Reviews

4.7
335 reviews
5 stars
303
4 stars
10
3 stars
3
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Adrian, Lisa, and Alex, received high praise for their helpfulness, professionalism, and ability to go above and beyond for customers.

Efficiency

Customers appreciated the quick service and smooth transitions when upgrading or setting up new phones.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to provide clear information about products and services.

Positive Atmosphere

The store was described as friendly and welcoming, making the shopping experience enjoyable for customers.

Training Issues

Some feedback indicated a need for better training for certain employees, as one customer had a negative experience with a staff member who struggled with a simple task.
  • JR
    Jason Renaud
    3 days ago
    5.0
    Adrian was very helpful today , and knowledgeable On everything great experience today thank you
  • LM
    Laura McConville
    Oct 28, 2025
    4.0
    Adrian D was very patient helping me sort out my phone issues!
  • JH
    John Harris
    Oct 25, 2025
    5.0
    Adrian was absolutely amazing. Went way above and beyond when I really needed help. A great experience all around!
  • KH
    Katherine Harris
    Oct 24, 2025
    5.0
    I was experiencing an issue with my phone and Adrian went above and beyond to make sure I got the best solution. He was incredibly helpful and made my experience much easier than it otherwise would have been.
  • NM
    Nicole Murtha
    Oct 6, 2025
    5.0
    If all major communication companies had customer service even half as good as what this store offers, Americans might not be so frustrated with them. Great experience thanks to Adrian.

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 225 Dorset St offer?

Verizon at 225 Dorset St offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon at 225 Dorset St in South Burlington?

The store is open Monday from 9:00 AM to 7:00 PM, and Tuesday through Sunday from 10:00 AM to 6:00 PM. Holiday hours may differ.