Verizon

4.6
306 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Vinton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
901 Hardy Rd, Vinton, VA
24179, United States

Hours

Reviews

4.6
305 reviews
5 stars
247
4 stars
29
3 stars
7
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Noah, Jasmine, and Caleb.

Efficiency

Many reviews highlighted the quick and efficient service provided during phone upgrades and account setups, making the process smooth for customers.

Professionalism

Several customers noted the professionalism of the staff, particularly in handling complex issues and providing clear explanations without pressure.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.

Problem Resolution

Staff were commended for their ability to resolve issues effectively, with specific examples of employees going above and beyond to assist customers.
  • KW
    Kaylynn Wilhelm
    Nov 3, 2025
    5.0
    Switched over 3 lines from Att. The process was super smooth and painless. Jasmine did a wonderful job finding up deals. Very polite and professional.
  • SS
    Showtime
    Oct 18, 2025
    5.0
    I went in to the Verizon store in Vinton, Va on Hardy Rd to upgrade my iPhone. I was met at the door and greeted by Jasmine. She took very good care of me from beginning to end. My upgrade process was seamless, I even ended up upgrading my watch for a great deal on both. She definitely went above and beyond for me. Her professionalism and personality are amazing. I highly recommend you stop in and see her. Thanks again Jasmine!
  • DB
    Dan Booth
    Sep 21, 2025
    5.0
    Jasmine was absolutely amazing!!!!!
  • AM
    Andrew Mcdaniel
    Sep 8, 2025
    5.0
    I'm from out of town to visit my family for the weekend. I decided to add my mother on my Verizon account so she could have dependable service. After 16 years with boost mobile she could not rely on them any longer and their customer service is a nightmare. So we went in around 1:30ish Sunday and was immediately greeted by a gentleman named Caleb Perrin, he was absolutely the best that an employer could hope for. He helped All through the process from actually handling the call from boost to get the information to port over her same phone number and then thoroughly in detail explained the new plan to us. After that he carefully and successfully moved all of my mother's pictures and contacts and apps with zero loss. It was the first time I actually did not dread going into Verizon store. Caleb made our visit smooth and easy sailing. Thank you
  • DJ
    Debra Jessee
    Aug 19, 2025
    5.0
    Noah & David was very helpful and made my DAY!!!

Frequently Asked Questions About Verizon

What is the address of the Verizon store in Vinton?

The Verizon store is located at 901 Hardy Rd, Ste Fs1, Vinton, VA 24179.

What brands of smartphones can I upgrade to at this Verizon store?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motoirola, LG, HTC, Asus, and other Verizon Wireless brands.