Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ruckersville, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
240 reviews
5 stars
199
4 stars
8
3 stars2
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Earl and Sherry received consistent praise for their exceptional customer service, being described as friendly, knowledgeable, and patient.
Staff Knowledge
Customers highlighted the staff's expertise, particularly Earl and Sherry, who were able to answer questions and assist with technical issues effectively.
Positive Experiences
Many reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service provided.
Mixed Reviews
While most feedback was positive, some customers reported negative experiences, particularly regarding upselling tactics and perceived condescension from Earl.
Problem Resolution
Several customers noted that staff went above and beyond to resolve issues, including billing errors and technical problems.
- SCStephanie ClayNov 15, 20255.0Earl is the man to see for all your phone needs! My partner and I stopped in to the Charlottesville store off Rio with the mindset we were going to purchase two new phones. After being helped by someone who didn’t offer much other than to repeatedly try and sell us things we did not need (tv services/additional phone lines), we ended up leaving with one phone for myself, and my partner disheartened over arguing with customer service because of line transfer issues, all within the same carrier. Our main goal was to get her a phone since hers was having major issues and we were told it couldn’t be done without waiting 24 hours. Keep in mind, I came from a different carrier and it took no time at all to transfer it over. Flash forward to us finishing up grocery shopping and out of genuine curiosity, we decided to stop in at Ruckersville to see if we could get her set up. I will repeat myself: Earl Johnson is the man to see for all of your phone needs! Within five minutes, our unfortunate tale had been heard and understood with genuine care, we were informed of deals and promotions that weren’t even mentioned during our visit with the Charlottesville store, and we walked out in the end with two phones, two watches, and and iPad, and all for less than the one phone I had purchased previously, and after discounts and applicable trade-ins! That includes cases, chargers, car mounts, the works! Instead of my monthly bill meeting my budget, it saved me money to get MORE utilizing the knowledge Earl provided. Going to ruckersville and meeting Earl wasn’t like a transaction, it was like visiting a friend. We told stories, shared wisdom, and like any awesome friend would, he hooked us up. While we may have left Charlottesville disheartened, my partner and I left our interaction with Earl and the super nice lady that was helping him, feeling like kids with all our boxes on Christmas morning! 100/10 recommend visiting Ruckersville Verizon if you need to visit and in-store location. It will definitely be our preferred location moving forward!
- AJAnthony JohnsNov 3, 20255.0Better than T-Mobile
- NMNatasha MickensOct 7, 20255.0It great
- RDrashunn davisSep 20, 20255.0EARL J. Hands down great to work with on my new purchase
- JJJennieSep 8, 20255.0Earl is the best! So thorough and thoughtful. We felt he had our best interest in mind. Thank you for taking care of us!!
Frequently Asked Questions About Verizon
What products does Victra - Verizon Authorized Retailer in Ruckersville offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer in Ruckersville?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which wireless brands can I find at Victra in Ruckersville?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment methods are accepted at Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services does Victra provide at their Ruckersville location?
Services include new lines, upgrades, new devices, and accessories.
Does the Victra store in Ruckersville provide recycling for electronics?
Yes, Victra offers electronics recycling services.
Are there any nearby dining options around Victra in Ruckersville?
Yes, nearby dining includes East Gourmet (Chinese restaurant), Subway, Burger King, McDonald's, El Jaripeo (Mexican restaurant), and Griff's Cafe.
What nearby stores or shops can I visit after shopping at Victra in Ruckersville?
Nearby shopping options include Dollar Tree, Antiquer’s Mall, Plum and Company (home goods and furniture), Gateway Antique Center, and Greene House Shops Antique Mall.
Are there any nearby services for transportation or shipping close to Victra?
Yes, nearby services include a Bitcoin ATM, Western Union money transfer, UPS Access Point location for shipping, and Exxon gas stations.