Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Valley Animal Hospital is proud to have served the Roanoke Valley for over fifty years. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.
Location
Hours
Reviews
4.7
455 reviews
5 stars
384
4 stars
34
3 stars
13
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, compassionate, and knowledgeable, providing excellent care for their pets.
Emergency Services
The clinic received positive feedback for their ability to accommodate emergency appointments quickly and effectively.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and concerns about upselling.
Scheduling Issues
Customers expressed frustration with scheduling difficulties, including long wait times and challenges in securing timely appointments.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences regarding care quality and communication.
- ARAubrey RachelDec 19, 20255.0Very friendly and knowledgeable. Took their time with any of my questions or concerns and Moo Moo loved the Churus...but hated the shots!!!
- NBNoah BazerDec 1, 20255.0We had a bit of an emergency with our 1-yo cat. We've taken our pets to VCA before with smooth appointments in the past, but they got me an appointment in an hour notice when I suspected a potential emergency. Even with a different vet and staff than our usual Tuesday appointments, they were incredibly kind, patient, and willing to answer the million questions I had. Thank you Doctor Martin for making us feel at ease despite the circumstances, and thank you to the front desk staff for helping me figure out a working schedule during such a busy holiday season.
- SKSteve KuhnsOct 10, 20255.0Never been here before just moved close treated like family Fantastic people
- DPdebbi paultreOct 7, 20255.0Every one here is super nice, and caring ❤️
- KWKaren WhitmanAug 29, 20255.0I had to have my dog put down. When I called they made an appointment that day. They were so loving.
Frequently Asked Questions About VCA Valley Animal Hospital
What types of pets does VCA Valley Animal Hospital primarily serve?
VCA Valley Animal Hospital primarily serves cats and dogs, offering specialized care for these pets.
What veterinary services are offered at VCA Valley Animal Hospital?
They offer a range of services including preventive care, wellness programs, dentistry, ultrasound, radiology, soft tissue surgery, and more advanced care such as chemotherapy and oncology.
What are the operating hours for VCA Valley Animal Hospital?
The hospital is open Monday from 7:30 AM to 7:30 PM, Tuesday through Friday from 7:30 AM to 5:45 PM, Saturday from 8:00 AM to 12:45 PM, and is closed on Sundays.
Where is VCA Valley Animal Hospital located?
It is located at 5146 Hildebrand Road, Roanoke, VA 24012, USA.
What payment options are accepted at VCA Valley Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact VCA Valley Animal Hospital for appointments or inquiries?
You can call them at their local phone number +1 540-366-3433 or email at vcavalleyva@vca.com.
Are same day or drop off appointments available at VCA Valley Animal Hospital?
Yes, they offer same day and drop off appointments as needed for your convenience.
Is there a special offer for new clients at VCA Valley Animal Hospital?
Yes, new clients can access a free first exam coupon by visiting their website link for the offer.
What nearby places can I visit before or after my appointment at VCA Valley Animal Hospital?
Nearby, you can visit the Super Asian Fresh Market for groceries or bakery treats, or enjoy a meal at La Cocina de Goyita food truck and Warehouse Billiards Sports Bar and Grill.
Are there any nearby automotive services if I need car repairs when visiting VCA Valley Animal Hospital?
Yes, nearby locations like Dirt Bike Outlet, Scruggs Transmissions, and Thompson Tire Discounters offer automotive sales and repair services, convenient if you need vehicle assistance during your visit.
Can I get grooming or beauty services near VCA Valley Animal Hospital?
Yes, nearby you have options like Barberia la H, Lee Hair & Nails, Pure Excellence Hair Design, and Pure Bliss offering barber, hair salon, and nail services.