VCA Valley Animal Hospital

4.7
455 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Valley Animal Hospital is proud to have served the Roanoke Valley for over fifty years. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Valley Animal Hospital
5146 Hildebrand Road, Roanoke, VA
24012, United States

Hours

Reviews

4.7
455 reviews
5 stars
384
4 stars
34
3 stars
13
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, compassionate, and knowledgeable, providing excellent care for their pets.

Emergency Services

The clinic received positive feedback for their ability to accommodate emergency appointments quickly and effectively.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing high costs for services and concerns about upselling.

Scheduling Issues

Customers expressed frustration with scheduling difficulties, including long wait times and challenges in securing timely appointments.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences regarding care quality and communication.
  • AR
    Aubrey Rachel
    Dec 19, 2025
    5.0
    Very friendly and knowledgeable. Took their time with any of my questions or concerns and Moo Moo loved the Churus...but hated the shots!!!
  • NB
    Noah Bazer
    Dec 1, 2025
    5.0
    We had a bit of an emergency with our 1-yo cat. We've taken our pets to VCA before with smooth appointments in the past, but they got me an appointment in an hour notice when I suspected a potential emergency. Even with a different vet and staff than our usual Tuesday appointments, they were incredibly kind, patient, and willing to answer the million questions I had. Thank you Doctor Martin for making us feel at ease despite the circumstances, and thank you to the front desk staff for helping me figure out a working schedule during such a busy holiday season.
  • SK
    Steve Kuhns
    Oct 10, 2025
    5.0
    Never been here before just moved close treated like family Fantastic people
  • DP
    debbi paultre
    Oct 7, 2025
    5.0
    Every one here is super nice, and caring ❤️
  • KW
    Karen Whitman
    Aug 29, 2025
    5.0
    I had to have my dog put down. When I called they made an appointment that day. They were so loving.

Frequently Asked Questions About VCA Valley Animal Hospital

What types of pets does VCA Valley Animal Hospital primarily serve?

VCA Valley Animal Hospital primarily serves cats and dogs, offering specialized care for these pets.

What veterinary services are offered at VCA Valley Animal Hospital?

They offer a range of services including preventive care, wellness programs, dentistry, ultrasound, radiology, soft tissue surgery, and more advanced care such as chemotherapy and oncology.