VCA New Kent Animal Hospital

4.2
165 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingVeterinary Specialty ServicesVeterinary Information & Referral Services
VCA New Kent Animal Hospital is proud to be serving the Quinton, VA and surrounding area communities. We are happy to support our clients and patients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, hands free radiology services, soft tissue surgery, and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA New Kent Animal Hospital
2955 Pocahontas Trail, Quinton, VA
23141, United States

Hours

Reviews

4.2
165 reviews
5 stars
115
4 stars
18
3 stars
5
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and personalized care for pets.

Emergency Services

Several reviews highlighted issues with the clinic's emergency services, including being turned away during urgent situations.

Customer Service

Feedback varied on customer service experiences, with some praising the staff's friendliness while others reported rudeness and poor communication.

Pricing Concerns

Multiple customers expressed dissatisfaction with high prices and perceived upselling of services.

Veterinary Expertise

While many reviews commended the veterinary staff's knowledge and care, there were instances of misdiagnosis and dissatisfaction with treatment outcomes.
  • SL
    Stephen L
    Sep 5, 2025
    5.0
    Great doctor's and knowledgeable staff.
  • HG
    Hailey Gamble
    Aug 20, 2025
    1.0
    I’ve made two separate appointments in the past and the actual vet was never there, they still took my cat back and when they brought him out that’s when they said the vet wasn’t in to see him. They could never diagnose him, even though I paid for labs to be done out of pocket and insurance. The second time I took him he got sick, out of no where and two weeks later when I took him to a different animal hospital he was diagnosed with FIP and he passed away.
  • KW
    Kylisha Winston-Tyler
    Aug 20, 2025
    5.0
    I love this Pet Hosiptal. I been taking my fur pets here since 2010. I still currently bring my fur child to this doctor office.
  • PB
    Phyllis Brown
    Mar 12, 2023
    1.0
    Everytime they want to take blood. My dog has literally had more blood drawn in the last year. More than Me & I have Cancer. The staff are Super Sweet
  • CJ
    Chris Joly
    Dec 4, 2021
    5.0
    We have been using VCA New Kent for years. Our dog is now 15!! years old and has received expert care throughout this time. We have used their boarding services multiple times too and have no complaints. Whenever we had questions, Dr. Brown always communicated with passion and grace. Look no further than VCA New Kent.

Frequently Asked Questions About VCA New Kent Animal Hospital

What types of pets does VCA New Kent Animal Hospital care for?

VCA New Kent Animal Hospital provides care for dogs, cats, and avians.

What are the operating hours of VCA New Kent Animal Hospital?

The hospital is open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.