Verizon

4.7
491 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is North Chesterfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
10030 Hull Street Rd, North Chesterfield, VA
23236, United States

Hours

Reviews

4.7
488 reviews
5 stars
434
4 stars
19
3 stars
4
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Raekwon, Marcus, and Yolanda.

Long Wait Times

Several reviews highlighted long wait times for service, with some customers expressing frustration over delays in being attended to.

Mixed Experiences

While many customers reported excellent service, others had negative experiences, particularly regarding rude staff and unresolved issues.

Product Knowledge

Customers appreciated the staff's product knowledge, with many noting that representatives were able to answer questions and provide helpful information.

Store Environment

The store was described as clean, organized, and inviting, contributing to a positive shopping experience for many.
  • CC
    Cary
    Oct 29, 2025
    5.0
    10030 Hull Street, VA Verizon is excellent. Wonderful knowledgeable very efficient personable attentive services provided by Vernon, Sales Rep. He’s very patient & flexible & a very good teacher in explaining & providing solutions to tech issues. Thank you
  • NC
    nick czajkowski
    Sep 30, 2025
    1.0
    Absolutely awful waited almost 1 full hour to get called. Do not go here it is worse then the doctors office. Save your time and switch while you can
  • KT
    K T
    Aug 31, 2025
    1.0
    Don't go to this do called store. It's not the usual Verizon Store. I've been here twice. The first time they sold me something I couldn't use and refused to take it back saying they are not a real Verizon store. Yesterday I went in to pick up an extender. The man who waited on me was RUDE. I was told that they did not have extenders. It wasnt what he said so much, it was his rude tone. Then he indicated if I had the order number they might have some. I called back to real Verizon and got an order number. As soon as I called back in I'm sure the man recognized my voice, he just said they don't have any. I don't believe him, but I will try my best to never deal with the So Called Verizon store on Hull Street Road again.
  • EH
    Elaine Haber
    Aug 18, 2025
    5.0
    I’ve gone into this store three times and have received EXCELLENT service each time. Today Russ greeted me as soon as I walked in the door and sorted a billing and perks issue with competence and kindness.
  • BG
    Brian Griffin
    Aug 18, 2025
    1.0
    The young man was helpful. There was a very pretty African American woman who was very upset with a customer and ranted about throwing away an item he brought in.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located?

The Verizon Cellular Sales store is located at 10030 Hull Street Rd, North Chesterfield, VA 23236.

What are the store hours for Verizon Cellular Sales on weekdays?

The store is open from 10:00 AM to 8:00 PM, Monday through Friday.