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Wireless Zone, Verizon Authorized Retailer, Norfolk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 7721 Hampton Blvd.
Autumn Storm was extremely informative, professional, and persistent!!! Thank you so much for your outstanding service.
VS
Vu's Nails & Spa
Jun 19, 2025
2.0
**Review for Wireless Zone (Verizon Store)**
Store WZ961A
I visited the Wireless Zone store, which is a third-party retailer and not a corporate Verizon store, and I want to share my experience to caution potential customers about possible unauthorized charges.
Initially, I was assisted by a salesperson named Tiera D., who was very pleasant and seemingly eager to help. However, things took a turn when I discovered a charge of $49.99 for a "Ready Go" package on my bill, which I had not authorized. My understanding is that a corporate Verizon store would not impose such a charge simply for assistance with activating a phone, transferring data, and managing a trade-in.
When I raised my concerns about this charge, Tiera became unhelpful and refused to assist further. I was left with no choice but to contact Verizon directly to rectify the situation and obtain a return label for my trade-in.
In summary, if you are not willing to pay $49.99 for basic assistance in activating your phone, I would advise against visiting this location. My experience was unprofessional and a waste of both time and money. Proceed with caution if you choose to visit this store.
JN
J C Navy
Jan 12, 2019
5.0
I met with Alwin today, super nice guy, very friendly! He was very knowledgeable, courteous, and professional. I highly recommend him at this Verizon location!
What services does Verizon at 7721 Hampton Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What brands can I find at Verizon, Norfolk?
You can find major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more at Verizon.
What are the store hours for Verizon at 7721 Hampton Blvd?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store pickup?
Yes, Verizon offers in-store pickup for selected products.
Can I schedule an appointment or service online for Verizon Norfolk?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What is the contact phone number for Verizon at 7721 Hampton Blvd?
You can reach Verizon at (757) 763-6451.
Which nearby places can I visit before or after my visit to Verizon Norfolk?
Nearby places include Marco's Pizza for a meal, Virginia International Terminals for industrial visits, and the Navy Gateway Inn Joint Forces Staff College if you need lodging.
Are there convenient dining options near Verizon at 7721 Hampton Blvd?
Yes, you can enjoy dining at nearby restaurants such as Domino's Pizza, Dockside Bar & Grill, Golden City II Chinese Restaurant, and Razzo Italian Restaurant.
Is there a place to get coffee near the Verizon store?
Yes, Starbucks is located nearby for coffee and refreshments before or after your visit.
How can nearby transit or locations help me reach Verizon Norfolk?
Being near landmarks such as Virginia International Terminals and public/government offices like the Commonwealth of Virginia makes Verizon easily accessible if you're visiting these areas or commuting nearby.