Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newport News, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 14344 Warwick Blvd.
Location
Hours
Reviews
4.4
367 reviews
5 stars
293
4 stars
23
3 stars
7
2 stars
11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Travis and Eluxus, for their professionalism, friendliness, and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling phone upgrades and troubleshooting issues.
Positive Experiences
Numerous reviews highlighted enjoyable experiences during visits, with customers feeling valued and well taken care of.
Mixed Feedback
While many reviews were positive, some customers reported negative experiences with certain staff members, indicating inconsistency in service.
Efficiency
Several customers appreciated the quick and efficient service provided during their transactions.
- RHRian House2 days ago5.0Eluxus was so great and attentive! Her customer service was amazing and she was very polite and helpful!! Y’all ask for her, she’ll get you right!
- TATyler Andrews2 days ago5.0They were awesome!!!
- CACaitlin Andrews2 days ago5.0Very helpful
- SASahba AbolfazliNov 11, 20251.0The guy that was assisting us was absolutely lazy, unintelligent, rude and misleading. On top of that he had his airpod in his ear listening to music and not being attentive and incredibly unproffesional. We had to pull teeth to get all the information and even with that the information given was incorrect. If you have no patience, angry at the world then dont work at customer service period. Note: This is a franchise and they will charge you $49.99 without explaining why or giving you the option to opt out. I do not recommend at all going here. I would rather go to the Jefferson branch and wait longer than go here. Ps. I went in today(11/11) at around 1pm
- DDDudaNov 1, 20255.0Kayla J was very friendly and helpful. The whole store had a nice and fun atmosphere. Even though transferring providers took around an hour everyone kept a good mood.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Newport News offer?
Verizon Wireless Zone in Newport News offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon Wireless Zone at 14344 Warwick Blvd?
The store is open from 9:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.
Where is Verizon Wireless Zone located in Newport News?
It is located at 14344 Warwick Blvd, Ste A, Newport News, VA 23602, USA.
Does Verizon Wireless Zone in Newport News offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
What brands of devices can I find at Verizon Wireless Zone Newport News?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and many others at the store.
Can I schedule an appointment or service at Verizon Wireless Zone online?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What nearby places can I visit around Verizon Wireless Zone on Warwick Blvd?
Nearby, you can visit places like Boost Mobile, Bank of America, Save A Lot grocery store, and Buffet City restaurant, all within the Warwick Blvd area to enhance your shopping experience.
Are there nearby dining options near Verizon Wireless Zone?
Yes, nearby dining options include Buffet City (Asian fusion), Craft 60 Taphouse & Grill, and Sweet Turtle Newport News for desserts.
What nearby services are convenient for customers visiting Verizon Wireless Zone?
Customers can access banking services at Bank of America, postal and shipping services at UPS Access Point location, and health services at Slone Healthcare Clinics nearby.
What is the contact phone number for Verizon Wireless Zone in Newport News?
You can contact Verizon Wireless Zone at (757) 969-5755.