VCA Todds Lane Animal Hospital

4.4
528 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesPet GroomingPet Boarding & KennelsVeterinary Information & Referral ServicesVCA Animal Hospitals
VCA Todds Lane Animal Hospital is proud to be now serving the Hampton, VA community. We are committed to maintaining the highest AAHA (American Animal Hospital Association) standards. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technician, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Todds Lane Animal Hospital
1309 Todds Lane, Hampton, VA
23666, United States

Hours

Reviews

4.4
528 reviews
5 stars
393
4 stars
60
3 stars
20
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.

Appointment Issues

Numerous reviews highlighted difficulties with scheduling appointments, including long wait times and last-minute cancellations.

High Prices

Several customers expressed concerns about the high costs of services compared to other veterinary clinics.

Quality of Care

While some reviews mentioned excellent care and professionalism, others criticized the lack of personalized attention and the focus on upselling services.

Communication Problems

Customers reported issues with communication, including poor follow-up and unclear billing practices.
  • CY
    crystal yammouni
    Dec 29, 2025
    5.0
    As a first time pet owner I’m so glad i found VCA. The people who answer the phone are super friendly every time. Super nice and understanding, he goes every month for a nail trim and they treat him well everytime. He’s been coming here since i got him at 11 weeks old, now he’s 2. No complaints here!
  • KH
    Kyle Hollowell
    Nov 25, 2025
    3.0
    Overall, I trusted Todd’s Lane Animal Hospital for the care and knowledge that the team offered. The vets, techs and front desk staff was extremely friendly and helpful. However, it was often difficult to schedule “day-of” appointments and the later in the day your appointment was, the more likely you would be spending 30-45 minutes in the waiting room as they seemingly overbooked appointments and didn’t have the staff to support. Lastly, compared to prices at other vets, I believe this location was quite a bit higher. I am happier with my current vet and am glad that I made the switch.
  • SK
    Space Kitten
    Nov 16, 2025
    5.0
    Very friendly
  • BM
    Bianca - Computer & Data Scientists MScS
    Sep 3, 2025
    1.0
    This AM I took a walk to 7 eleven. I have lived in this neighborhood for going on 13 years & have had no issues. Today I am walking past this Animal Hospital and this entitled woman blows her horn at me to move faster so she can drive into the parking lot. I assumed she works here. As a 9/11 AF War VET it sometimes takes me a second. I asked her what her problem was and she said she was turning from a main road. I said what does that matter no one was behind you - you could have patiently waited. It literally was seconds. I asked if she was going to hit me if I didn’t walk faster. This woman did not care at all. I remember when I walked past the church down the street from this hospital and someone needed to get into their parking lot as I was walking past the church. They actually waited for me to walk past & also kindly waived at me no issues. Character is everything. I lost 2 dogs last year and was thinking of getting more & come here since it is closer for me. After this I will not. I will continue to go to Mercury Animal or Yorktown. You have to be careful how you treat people.
  • KS
    Kimberly Smith
    Aug 30, 2025
    5.0
    I've brought all of my animals here they are always kind and help tremendously!

Frequently Asked Questions About VCA Todds Lane Animal Hospital

What services does VCA Todds Lane Animal Hospital offer for pets?

VCA Todds Lane Animal Hospital offers comprehensive services including preventive care, advanced dental care, nutrition counseling, diagnostics, surgery, vaccinations, pet grooming, and boarding, among others.

What are the hospital's operating hours?

The hospital is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.