Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Gloucester, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6822 Waltons Ln.
Location
Hours
Reviews
4.9
1,483 reviews
5 stars
1,415
4 stars
26
3 stars6
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jourdan received numerous accolades for her exceptional customer service, being described as helpful, knowledgeable, and personable.
Staff Performance
Chase and Jourdan were frequently mentioned as standout employees, praised for their professionalism and ability to resolve issues effectively.
Store Experience
Many customers reported a positive experience in the store, highlighting quick service and friendly interactions.
Problem Resolution
Customers appreciated the staff's ability to resolve billing and technical issues, often going above and beyond to ensure satisfaction.
Mixed Reviews
While most feedback was positive, there were a few mentions of rude behavior from some staff members, indicating inconsistency in service.
- HBHeather Buckland1 day ago5.0Jourdan was extremely knowledgeable and friendly a pleasure to work with… If you need a new device go see her!
- MSMichelle Simolon2 days ago5.0Jourdan was great. Answered any questions we had and helped us pick out phones for the whole family. Even hooked me up with a prestigious orange iPhone 17 max.
- HSHeather Scott2 days ago5.0Chase is amazing and only one i will deal with. He takes time to explain things I do not understand when I become not so smart with technology. My mom and my sister even go to him with any questions or issues. Go see chase at verizon by walmart for all your needs!
- DSDoris SandersNov 15, 20255.0DEVIN helped my mother set up her phone and explained how to nurse her whine and new watch- He was knowledgeable and kind.
- TRTom RobinskyNov 14, 20255.0Jourdan , this young lady was an angel, she was a blessing for me today. Excellent service , and one with a big smile. Professional, and wonderful experience. She deserves a raise.
Frequently Asked Questions About Verizon
What services does Verizon at 6822 Waltons Ln offer?
Verizon offers services including smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new devices, upgrades, and more.
What are the store hours for Verizon in Gloucester?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands can I find at Verizon in Gloucester?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, Jabra, and many more.
Does Verizon offer in-store pickup for orders?
Yes, Verizon provides in-store pickup services for customers.
Can I schedule appointments or check deals online for Verizon Gloucester?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and find great deals at https://wirelesszone.com/offers/.
What types of devices and accessories are available at Verizon Gloucester?
The store offers smartphones, tablets, wireless devices, cell phone cases, screen protectors, charging cables, Bluetooth headphones, smartwatches, and more.
How can local customers easily find Verizon Gloucester at 6822 Waltons Ln?
Customers can visit the store at 6822 Waltons Ln, Gloucester, VA 23061 or call +1 804-693-0303 for assistance.
What nearby dining options are available when visiting Verizon Gloucester?
Nearby dining options include Jersey Mike's Subs, Applebee's Grill + Bar, Chick-fil-A, Subway, and Your Pie for a variety of fast food and restaurant choices.
Are there nearby places where I can get automotive services near Verizon Gloucester?
Yes, Valvoline Instant Oil Change offers automotive repair and oil change services nearby.
What entertainment or shopping options are near Verizon Gloucester?
Nearby options include GameStop for video games and hobby needs, Walmart Gloucester for general shopping, and FedEx Office Print & Ship Center for printing and shipping services.