Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
At VCA Chancellor Animal Hospital, we provide veterinary services for every stage in your pet’s life, from first vaccinations and examination through a lifetime of preventive and healing care. The goal is to do all that we can to help ensure a long, healthy and happy life for your pet. We deliver the best medical care for pets and the best experience for pet owners.
Located in Fredericksburg, our veterinarians, technicians and support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best care.
VCA Chancellor Animal Hospital is accredited by the American Animal Hospital Association (AAHA). We look forward to meeting you and your pet!
Location
VCA Chancellor Animal Hospital
11101 Gordon Road, Fredericksburg, VA
22407, United States
Hours
Reviews
4.6
213 reviews
5 stars
170
4 stars
18
3 stars
10
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and caring staff, there were significant complaints about rude front office staff and poor customer service experiences.
Pricing
Numerous reviews highlighted that the services are perceived as expensive, with some customers feeling that the pricing is not justified by the quality of care.
Quality of Care
Overall, many customers expressed satisfaction with the quality of veterinary care provided, noting the compassion and professionalism of the veterinarians and staff.
Appointment Availability
Several customers reported difficulties in scheduling appointments, with complaints about limited availability and long wait times.
- GCGayle Kranick- Craft6 days ago5.0They take good care of my baby boy!
- TTTriTechnologiesOct 5, 20251.0This place is a complete fraud!!!!! The Doctors do not treat the real issues!!!! They have you bring your pet in over and over and over again, so they get paid and the issue never gets fixed. It's a revolving door and they are in your pockets regularlyl!!!!! If you go there, you should be prepared to be in there atleast once a month or once every other month! You will spend $200-400 or more monthly! They are independently owned so the Doctors get all the proceeds!!!!! They are a complete fraud! I use to think very highly of them but after a little research online, I found out that they were not treating the real issues!!!! And it's right there online, readily and easily available on YouTube for Christs sakes! Dr. Schroeder administered what I "BELIEVE" to be a distemper shot to my animal. 12 hours later he was in the ICU on life support!!!! All weekend!!!! And then over the course of 10 days, he was in the ICU 4 times and the Hospital 2 times on life support!!!!! That was just one pet. Then to top it off, if you go in there are confront the staff, they cancel your care club memberships when you have gravely/critically ill animals!!!!! WITHOUT YOUR AUTHORIZATION. After you've spent all of your money, you can't afford to start back up the plan because you have to pay the start up fee all over again! So the animal either goes without or gets put to sleep!!!! Then they manipulate the patients information, like age, weight, breed, sex and etc!!!!! Then they delete the patient medical records!!!!!!!!! Oh and then they fail to tell you, they never gave your pet the MOST IMPORTANT VACINES NEEDED- LIKE LUKEMIA, DISTEMPER AND ETC. oh but their on top of the flee treatment and etc!!!! And you are in there monthly and stay onto of everything and have a care plan with them!!!! It's like they want your animal to die. It's like they want them sick and suffering, so they can get paid regularly!!!!! And thats no joke!!!! After years and years of being a faithful client, they dont care about you or your pet!!!! The Office Manager "whatever her first name is Vero" takes it upon herself to confront the patients and argue with them about the frustrations the patients are having with the care from the "Doctors". She royally screws over their clients and the Doctors dont care!!!!! It's like she is so desperate to be someone else, she can't stand it!!!! So she screws over VCA Patients because she is so miserable with her life!!! Putting your animals in critical, life-support care and without the care plans that she cancelled!!!!!! Then you try to talk to the Doctors and they won't talk to you over the phone so you email them. They dont respond!!!!!!! These people are horrible!!!!! I reported them to the Department of Health Professionals and they are doing an investigation. I would not take a stuffed animal to them for care and treatment! Not even a piece of trash or anything. THEY ARE A MONEY SCAM!!!!!! AND THEY ARE HURTING INNOCENT, HELPLESS AND SICK ANIMALS INTENTIONALLY!!!!!!
- LKLaura KnightAug 5, 20255.0Great vet, loving the staff and care. A little on the pricey side tho
- MOMonica O'BrienFeb 14, 20245.0Everyone at VCA is wonderful. Dr Baechtel and Dr Schroetter have been absolutely amazing with Buddy. The ladies (Kathy, Cyndee, and Erika) who manage the front of the house are true professionals. All of the techs who have seen Buddy are great also. It gives such peace of mind knowing that such an amazing team is helping us to take care of Buddy. THANK YOU!!!
Frequently Asked Questions About VCA Chancellor Animal Hospital
What veterinary services does VCA Chancellor Animal Hospital offer?
VCA Chancellor Animal Hospital provides a full range of veterinary services including advanced care, preventive care, diagnostics, vaccinations, spay/neuter, dental care, nutrition counseling, and treatment for diseases such as diabetes and heartworm.
What are the regular operating hours of VCA Chancellor Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays. However, it is open 24/7 for emergencies.
Is VCA Chancellor Animal Hospital accredited?
Yes, VCA Chancellor Animal Hospital is accredited by the American Animal Hospital Association (AAHA), ensuring high standards of veterinary care.
Where is VCA Chancellor Animal Hospital located?
The animal hospital is located at 11101 Gordon Road, Fredericksburg, VA 22407, USA.
Does VCA Chancellor Animal Hospital have any special offers for new clients?
Yes, new clients can access a Free First Exam coupon by visiting their website.
What should I do if my pet has an emergency outside of regular hours?
VCA Chancellor Animal Hospital offers emergency services 24 hours a day, 7 days a week, so you can get help anytime.
Which nearby places can I visit before or after my appointment at VCA Chancellor Animal Hospital?
Nearby you can visit Vocelli Pizza or China Garden for a meal, or stop by Rubicon Cafe for coffee. This allows you to relax or grab a bite before or after your pet’s appointment.
Are there pet-related services near VCA Chancellor Animal Hospital?
Yes, Paws Salon is nearby, offering pet grooming services as a convenient option alongside the hospital's care.
Can I find convenience stores or pharmacies near VCA Chancellor Animal Hospital if I need supplies?
Yes, there are several nearby including 7-Eleven, Walgreens, and Rite Aid where you can purchase pet supplies or other essentials.
How can nearby financial services support me when visiting VCA Chancellor Animal Hospital?
Nearby financial services like Western Union and LibertyX Bitcoin ATM provide options for money transfers and currency exchange, which may be convenient if you are managing payments or need financial services during your visit.