Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fairlawn’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
275 reviews
5 stars
233
4 stars
18
3 stars
10
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly praising staff members like Adam, Brian, and Eden for their patience, knowledge, and willingness to go above and beyond.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding billing issues and perceived pressure during sales.
Store Environment
The store is described as welcoming and well-presented, contributing to a positive shopping experience.
Product Issues
Several customers expressed frustration with product-related issues, including problems with phone setups and service plans.
- RHRoberta HaleNov 13, 20255.0Brandon was very helpful explaining to me how I can set up, register & use my Verizon internet. He walked me through the whole process.
- HBHeather BasingerAug 23, 20255.0Am so glad we decided to go in for help w a broken phone. Adam truly went to bat for us when insurance wanted us to pay & we shouldn’t have had to. He also revamped our account & found us some awesome deals, was extremely patient w all of our needs & truly went above & beyond to provide one of a kind exceptional service. Very grateful! PS: not saying the other workers aren’t great but we only experienced Adam; can confirm this man deserves a raise!! 😁
- WWWalter WellsJun 13, 20253.0Went from prepaid to contract phone, just to keep getting spam calls and robot calls trying to get information from me, never had that problem with prepaid Verizon but no soon as I get a contract phone I have random numbers everyday calling trying to steal information from me what did y'all do put me on the list for these people to contact me?
- RWRusty WhitenerJun 10, 20255.0Adam was absolutely amazing! It was super busy, he was so gracious with everyone. He was multitasking, fielding questions from his coworkers at the same time. Adam's calm, kind and patient demeanor affects everyone there from customers to co workers! What a gem to have him on staff. I will be raving about my experience there to everyone I know!
- RWRebecca WhitenerJun 9, 20255.0Eric was fantastic! He was so gracious and patient and went the extra mile helping me! Can't say enough good things about him, Adam and this Verizon store in Fairlawn Va!!!
Frequently Asked Questions About Verizon
What services does the Verizon store at 7347 Peppers Ferry Blvd. offer?
The Verizon store offers wireless device sales, plan upgrades, accessories, exclusive Verizon services, and bill payment in-store.
Which wireless brands can I find at this Verizon location?
You can shop devices from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this store.
What are the store hours for Verizon at Fairlawn?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I make a Verizon plan payment at this location?
Yes, you can pay your Verizon bill in-store at this location.
Does the Verizon store at Peppers Ferry Blvd. require appointments?
No, appointments are not required; you can visit the store anytime during operating hours or call to make an appointment if preferred.
What payment methods are accepted at the Cellular Sales Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Is curbside pickup available at this Verizon store?
Yes, both in-store and curbside pickup options are available for your convenience.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can visit Troy's Steak Subs & Pizza for a meal, Food Lion and Tienda Latina Genesis for groceries, or Homesa Restaurant for café dining.
Are there financial services near the Verizon store on Peppers Ferry Blvd.?
Yes, nearby financial services include Approved Cash, Bank Of Floyd, Skyline National Bank, and financial advisors such as Ameriprise Financial Services professionals.
What transportation or car services are available near the Verizon store?
Enterprise Rent-A-Car and Doug's Suds Car Wash are nearby, useful for car rentals and vehicle cleaning needs during your visit.