Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Daleville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 24 Kingston Dr.
Details
- DebitAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
175 reviews
5 stars
147
4 stars
12
3 stars
4
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their exceptional customer service, with many customers highlighting specific employees like Raven, Landen, and Hunter for their helpfulness and professionalism.
Knowledgeable Staff
Customers noted that employees were knowledgeable about products and services, providing valuable assistance in selecting and setting up devices.
Efficiency
Many reviews mentioned quick and efficient service, with customers appreciating the seamless process of upgrading or switching devices.
Personalized Experience
Several customers remarked on the personalized attention they received, with staff remembering previous interactions and addressing individual needs.
Mixed Experiences
While most feedback was positive, there were a few reports of poor customer service and dissatisfaction with specific interactions, indicating inconsistency in service quality.
- PPPatsy Potter1 day ago5.0Bryce did an amazing job with my phone upgrade. There were a few glitches, but he worked to overcome them. He got the upgrade taken care of. He was very courteous and is excellent with customer service. I look forward to working with him again!
- EHElizabeth Hansen5 days ago5.0I went in because my phone didn’t charge anymore. They were so helpful and I got a new phone for a great price. I can’t recommend them enough., Great customer service!!
- DHdawn herrinNov 12, 20255.0We stopped in tonight to transfer an old phone to an existing line. Bryce was incredibly helpful, found us the perfect upgrade instead and also helped us get a much needed plan discount. His willingness to help and overall pleasant demeanor made my day. I wanted to say thank you for such wonderful service!
- MFMason FridleyOct 6, 20255.0Landen provided exceptional customer service. We switched three lines over to Verizon, he made it a seamless process and answered all the questions we had. Raven was helpful as well, she drove to the other store nearby to get phones that we needed that were out stock at their store. All around awesome experience. Thank you for all of the help and patience!
- CBCharles BurtonOct 4, 20255.0Today was hands down was the best customer service experience I have had in a very long time. Everytime I go there, all the folks are super helpful and always get my issues resolved. But today was different in that Raven was super helpful. She got my previous issues resolved in a very efficient manner without batting an eye. She has worked with me in the past and remembered working with me when I came in the door. Not many places you go that people remember you. Thanks Raven.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Daleville offer?
Verizon Wireless Zone in Daleville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What brands can I find at the Verizon Wireless Zone in Daleville?
You can find a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many more at the Daleville Verizon store.
Where is the Verizon Wireless Zone store located in Daleville?
The Verizon Wireless Zone is located at 24 Kingston Dr, in the Botetourt Commons Kroger Shopping Center, Daleville, VA 24083.
What are the store hours for Verizon Wireless Zone in Daleville?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Daleville Verizon store offer in-store pickup and curbside pickup?
Yes, the Verizon Wireless Zone in Daleville offers in-store pickup as well as curbside pickup for your convenience.
Is there wheelchair accessibility at the Verizon Wireless Zone in Daleville?
Yes, the Daleville Verizon store has a wheelchair accessible entrance to accommodate all customers.
Can I pay with a debit card at the Verizon Wireless Zone in Daleville?
Yes, you can pay using a debit card at the Verizon Wireless Zone store in Daleville.
What are some nearby places I can visit when going to Verizon Wireless Zone in Daleville?
Nearby places include Kroger supermarket for groceries, Mill Mountain Coffee and Tea for refreshments, and Yo Mian Japanese restaurant for dining before or after your visit.
How can nearby retailers like Chacos and Outdoor Trails complement my visit to Verizon Wireless Zone?
While visiting Verizon Wireless Zone, you can also shop for shoes at Chacos or pick up outdoor gear at Outdoor Trails, both located nearby, making it convenient to fulfill multiple shopping needs in one trip.
Are there services like mailing or beauty salons close to Verizon Wireless Zone in Daleville?
Yes, The UPS Store 4459 offers printing and shipping services nearby, and D L Nail Salon provides beauty and spa services close to the Verizon Wireless Zone store.