Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Christiansburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
511 reviews
5 stars
465
4 stars
12
3 stars
8
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Will Ballard and David, for their exceptional service, patience, and willingness to help.
Mixed Experiences
While some customers had outstanding experiences, others reported issues with service quality, long wait times, and dissatisfaction with sales tactics.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and services, helping customers make informed decisions.
Billing Issues
Multiple customers expressed frustration with billing discrepancies and perceived deceptive practices regarding promotions and trade-ins.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
- BNbailey newton3 days ago5.0Brandon was literally AMAZING! Went in on Wednesday night to trade in my phone, immediately said hi to us and helped us! Was so kind and fun and helped get everything squared away. Literally have never had a better experience at a store! Thank you Brandon!!
- CRCharles R5 days ago5.0Noah’s the best. Made my experience a piece of cake, easy 5 stars all day.
- MHMichael HudsonDec 8, 20251.0These guys sent me all the way to the closest Verizon corporate store (Valley View Mall) for a problem with my account they could have, and should have handled in the Christiansburg Market Place location. 40 miles each way. If your not interested in paying their commission, this Verizon franchisee is not going to be interested in helping you. Same goes for the other franchise store on UCB in Blacksburg. Avoid if at all possible. When I did buy a new phone on my unnecessary trip to Valley View, I got charged an extra $30 in Roanoke City tax. Still no reply 5 days later.
- HHHaRrYOct 29, 20255.0We have been with Verizon since last two years. Today, I happened to visit this location due to the family emergency and my wife’s phone wasn’t working properly. Mr. David greeted me with a huge smile on his face as soon as I entered the store. He immediately began to assist me without any further delay after I explained the situation. He was very courteous and polite. Before I blinked my eyes he resolved the issue then and there. Though it was bit challenging to resolve the problem, he made it seem very easy. I can happily say that this was my number one customer service experience anywhere I ever dealt with anyone. I am 55 years old illiterate man and he made me feel like I was very important customer(even after knowing the fact that I was not there to sign up for new service or buy new phone). Where does anyone else experienced this type of service? Overall, this was the best experience I had in our worst time ever. Thank you David. You’re true asset not only to Verizon but also to our wonderful community of NRV. God bless.
- TOTullio O'ReillyOct 21, 20255.0David is exceptional - I am so thankful he encouraged us to wait and allow him to work with customer service to find and apply the best upgrade "deal." We have worked with David through 3 phone conversions in about 6 years. The first two didnt go as well - and likely because I dont like change. He tirelessly tried to make things work. Even one time was patient to explain a bill and develop a trustworthy relationship that would take time to see the finances work themselves out. On this conversion, we walked away with 4 upgraded phones and discounted products and he shared 3 bonus tips on equipment care and use. He installed screen protectors we carried in so they were done correctly and showed us the difference in off brand supplies. He educated us and we made buyers choices. 5 stars David. Thank you. Thank you too for being a familiar and consistent face.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Christiansburg?
The Verizon store is located at 2670 Market St, Christiansburg, VA 24073.
What are the operating hours for the Verizon store on weekdays?
The Verizon store is open from 9:00 AM to 8:00 PM Monday through Saturday.
Is the Verizon store open on Sundays?
Yes, the Verizon store is open on Sundays from 12:00 PM to 6:00 PM.
Can I pick up my order in-store or use curbside pickup at this Verizon location?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
What brands of phones can I upgrade to at the Cellular Sales Verizon store?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other major brands at this store.
Does the store offer payment options like credit cards?
Yes, this Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pay my Verizon bill at the Cellular Sales store?
Yes, you can pay your Verizon bill in-store at this location.
What services does Verizon offer at this store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot options.
Are there any dining options near the Verizon store at 2670 Market St?
Nearby dining options include Arby's, Burger King, Chick-fil-A, Panera Bread, Olive Garden, Taco Bell, and Golden Corral Buffet and Grill, perfect for grabbing a meal before or after your visit.
What nearby places can I visit for coffee or snacks when I come to the Verizon store?
You can stop by Starbucks or Spoons Frozen Yogurt, both located nearby, to enjoy coffee or a snack during your trip.
Are there any other electronics or mobile phone stores near the Verizon location?
Yes, you can find uBreakiFix, a mobile phone store and repair service, and Best Buy, an electronics retailer, close to the Verizon store.