Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Christiansburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
509 reviews
5 stars
463
4 stars
12
3 stars
8
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Will Ballard, Neil, and David.
Sales Experience
Several reviews noted positive experiences during phone upgrades and purchases, with staff providing clear explanations and assistance.
Long Wait Times
Multiple customers expressed frustration with long wait times in the store, indicating a need for improved efficiency.
Product Knowledge
Customers appreciated the staff's technical knowledge and ability to resolve issues quickly, particularly with phone setups and troubleshooting.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to billing issues and perceived dishonesty in sales practices.
- HHHaRrYOct 29, 20255.0We have been with Verizon since last two years. Today, I happened to visit this location due to the family emergency and my wife’s phone wasn’t working properly. Mr. David greeted me with a huge smile on his face as soon as I entered the store. He immediately began to assist me without any further delay after I explained the situation. He was very courteous and polite. Before I blinked my eyes he resolved the issue then and there. Though it was bit challenging to resolve the problem, he made it seem very easy. I can happily say that this was my number one customer service experience anywhere I ever dealt with anyone. I am 55 years old illiterate man and he made me feel like I was very important customer(even after knowing the fact that I was not there to sign up for new service or buy new phone). Where does anyone else experienced this type of service? Overall, this was the best experience I had in our worst time ever. Thank you David. You’re true asset not only to Verizon but also to our wonderful community of NRV. God bless.
- TOTullio O'ReillyOct 21, 20255.0David is exceptional - I am so thankful he encouraged us to wait and allow him to work with customer service to find and apply the best upgrade "deal." We have worked with David through 3 phone conversions in about 6 years. The first two didnt go as well - and likely because I dont like change. He tirelessly tried to make things work. Even one time was patient to explain a bill and develop a trustworthy relationship that would take time to see the finances work themselves out. On this conversion, we walked away with 4 upgraded phones and discounted products and he shared 3 bonus tips on equipment care and use. He installed screen protectors we carried in so they were done correctly and showed us the difference in off brand supplies. He educated us and we made buyers choices. 5 stars David. Thank you. Thank you too for being a familiar and consistent face.
- JWJohn WamplerSep 8, 20255.0They helped me get my calendar back onto my phone @!
- MRMicah RAug 29, 20251.0I hate going to this store. You get ignored for a bit and then when they do finally help you it’s like they hate their job. When upgrading my phone and adding another line…I was sold a screen protector that I was told it had a free replacement warranty. After a few months it cracked and I went in to have a new one put on. I was now told it would be $20. That’s not free and after paying $60 for a screen protector I’m not paying anymore. I told the salesman I was explained the warranty incorrectly. He said my original salesman would have explained it properly. BS Do yourself a favor and go across the street to Best Buy and get a Zagg screen protector for $20 and it does truly have a free replacement warranty. Verizon is a rip off as it is, don’t let them take even more of your money.
- SRSamantha RAug 2, 20255.0David is 5 stars! Great service!
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Christiansburg?
The Verizon store is located at 2670 Market St, Christiansburg, VA 24073.
What are the operating hours for the Verizon store on weekdays?
The Verizon store is open from 9:00 AM to 8:00 PM Monday through Saturday.
Is the Verizon store open on Sundays?
Yes, the Verizon store is open on Sundays from 12:00 PM to 6:00 PM.
Can I pick up my order in-store or use curbside pickup at this Verizon location?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
What brands of phones can I upgrade to at the Cellular Sales Verizon store?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other major brands at this store.
Does the store offer payment options like credit cards?
Yes, this Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pay my Verizon bill at the Cellular Sales store?
Yes, you can pay your Verizon bill in-store at this location.
What services does Verizon offer at this store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot options.
Are there any dining options near the Verizon store at 2670 Market St?
Nearby dining options include Arby's, Burger King, Chick-fil-A, Panera Bread, Olive Garden, Taco Bell, and Golden Corral Buffet and Grill, perfect for grabbing a meal before or after your visit.
What nearby places can I visit for coffee or snacks when I come to the Verizon store?
You can stop by Starbucks or Spoons Frozen Yogurt, both located nearby, to enjoy coffee or a snack during your trip.
Are there any other electronics or mobile phone stores near the Verizon location?
Yes, you can find uBreakiFix, a mobile phone store and repair service, and Best Buy, an electronics retailer, close to the Verizon store.