Many customers praised the friendly and caring staff, highlighting their attentiveness and compassion towards pets.
Pricing Concerns
Several reviews mentioned high prices for services, with some customers feeling that costs were significantly above average compared to other veterinary clinics.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided, noting that staff were knowledgeable and thorough in their examinations.
Communication Issues
Some customers reported difficulties in communication, particularly regarding follow-up calls and clarity on treatment plans and costs.
Facility Environment
The clinic was described as clean and well-kept, contributing to a positive experience for both pets and their owners.
HG
Henry Gibbins
Oct 22, 2025
1.0
I would highly not recommend going here unless you have an emergency with your pet. I only took my dog here once before quickly changing vets due to their high prices and terrible customer service. If you call and go to voicemail good luck getting a call back. There fees for shots are double those of competing vets in the area. They also refuse to work with online pharmacy in anyway and there selection of heartworm for dogs is very small.
AS
Adam Stephens
Oct 9, 2025
5.0
I love them. They love my Dawgs. What more can you ask for? Just dont beg, hehe
ML
Michael Lancaster
Sep 4, 2025
1.0
This place is a joke. Won't be coming back.
DT
Douglas Thorn
Aug 14, 2025
5.0
They are always so nice when im there. Ive been going for a few years and have never had any issues. Dr Boyd is always great at explaining everything for me.
TB
Tiffany Brown
Jul 14, 2025
5.0
Staff was so wonderful ❤️ they really made me, and my dog Zoe feel comfortable and answered all my questions.
Frequently Asked Questions About VCA Brentwood Animal Hospital
What are the regular business hours for VCA Brentwood Animal Hospital?
VCA Brentwood Animal Hospital is open Monday, Wednesday, and Friday from 8:00 AM to 6:00 PM, Thursday from 10:00 AM to 7:00 PM, and Saturday from 8:00 AM to 2:00 PM. The hospital is closed on Tuesday and Sunday.
Which types of pets does VCA Brentwood Animal Hospital primarily serve?
The hospital primarily serves dogs and cats.
What advanced veterinary services are available at VCA Brentwood Animal Hospital?
The hospital offers extensive services including advanced care, dental care, cardiology, oncology, orthopedic surgery, internal medicine, laser surgery, and more.
What payment methods does VCA Brentwood Animal Hospital accept?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
Where is VCA Brentwood Animal Hospital located?
It is located at 1236 N. George Washington Hwy, Chesapeake, VA 23323, USA.
Are there any special promotions for new clients at VCA Brentwood Animal Hospital?
Yes, new clients can access a Free First Exam coupon through their featured message on the hospital's website.
Can I find VCA Brentwood Animal Hospital on social media?
Yes, they have a Facebook page at https://www.facebook.com/177305962306031 and a Twitter handle @VCAPetHealth.
What nearby veterinary options are near VCA Brentwood Animal Hospital for additional pet care services?
Nearby veterinary options include Dana P Cleek DVM and Brentwood Veterinary, providing nearby choices for pet care residents in Chesapeake.
Which nearby places could I visit for dining before or after my pet's appointment at VCA Brentwood Animal Hospital?
You might visit Hypnotic's Restaurant and Lounge, Cooper's Restaurant, or Deep Creek Grill, all located near the hospital for a meal or lounge experience.
What nearby facilities can help with travel or transportation when visiting VCA Brentwood Animal Hospital?
Nearby places include Western Union for money transfer services, 7-Eleven convenience stores for quick needs and gas, and Crown Central Petroleum Station for refueling your vehicle.