Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Blacksburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
341 reviews
5 stars
261
4 stars
29
3 stars4
2 stars4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Michelle, Vanessa, and Mike for their exceptional service.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays and lack of staff availability.
Mixed Experiences
While many customers had positive interactions, there were also numerous complaints about rude staff and unprofessional service, leading to a divided overall impression.
Technical Issues
Customers reported various technical issues, including problems with phone activations and account management, which contributed to dissatisfaction.
Store Operations
There were complaints regarding store hours and accessibility, with some customers finding the store closed during posted hours.
- JPJohn A. Provo3 days ago5.0Great help. Anthony and Darius went the extra mile,
- LBLex BonezNov 6, 20255.0Wonderful experience! Had an excellent worker ( Anthony) help me with getting a new phone and making cheaper options . Would go again for a new phone or any problems.
- CMColin MclaughlinOct 5, 20251.0There’s never anyone competent working, you will come back over and over again, and you will wait over an hour ever single time.
- EFEd FortneySep 6, 20255.0Even though I didn't buy my phone from here, Vanessa was very gracious and helped me with getting my old number changed to my new phone. Give that woman a raise!Mike was very patient and resolved my issues quickly.
- KCKay CraigieJul 21, 20255.0Mike did a fine job for me.
Frequently Asked Questions About Verizon
What types of wireless devices does the Victra Verizon Authorized Retailer in Blacksburg offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at Victra in Blacksburg?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, PureGear, and more.
What are the store hours for Victra Verizon Authorized Retailer in Blacksburg?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Victra in Blacksburg offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services.
Which payment methods are accepted at Victra Verizon Authorized Retailer?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can customers recycle their old electronics at Victra in Blacksburg?
Yes, Victra offers electronics recycling services.
What languages are spoken at the Victra store in Blacksburg?
The store provides services in English and Spanish.
Which nearby restaurants can I visit before or after shopping at Victra in Blacksburg?
Nearby dining options include Firehouse Subs, Zeppoli's Restaurant and Wine Shop, Zeppoli's Italian Restaurant, QDOBA Mexican Eats, mezeh Mediterranean Restaurant, Log Cabin BBQ, Your Pie pizza restaurant, and Hwy 55 Burgers Shakes & Fries.
Are there accommodation options near Victra in Blacksburg?
Yes, nearby hotels include the Residence Inn by Marriott Blacksburg-University and Hyatt Place Blacksburg University.
What nearby places can help me find Victra Verizon Authorized Retailer if I'm visiting Blacksburg?
Nearby landmarks and services include the Kroger Fuel Center for fuel and coffee, the Capri Twin Theatre cinema for entertainment, and the David H. Kellogg Center for Philosophy, Politics, and Economics at Virginia Tech campus.