Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Blacksburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
339 reviews
5 stars
258
4 stars
29
3 stars4
2 stars4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unprofessional.
Staff Competence
Several customers highlighted the competence and helpfulness of specific employees like Vanessa, Michelle, and Lorrie, while others reported issues with staff not knowing how to assist.
Wait Times
Customers frequently complained about long wait times, with some stating they waited over an hour for service.
Store Operations
There were complaints about the store's hours and operations, including being closed earlier than advertised and issues with handling trade-ins.
Sales Practices
Some customers felt pressured by staff to purchase additional services or products, while others appreciated the lack of upselling.
- LBLex BonezNov 6, 20255.0Wonderful experience! Had an excellent worker ( Anthony) help me with getting a new phone and making cheaper options . Would go again for a new phone or any problems.
- CMColin MclaughlinOct 5, 20251.0There’s never anyone competent working, you will come back over and over again, and you will wait over an hour ever single time.
- EFEd FortneySep 6, 20255.0Even though I didn't buy my phone from here, Vanessa was very gracious and helped me with getting my old number changed to my new phone. Give that woman a raise!Mike was very patient and resolved my issues quickly.
- KCKay CraigieJul 21, 20255.0Mike did a fine job for me.
- LWLena Wilson-BrownJun 30, 20255.0Vanessa provide excellent customer service support.
Frequently Asked Questions About Verizon
What types of wireless devices does the Victra Verizon Authorized Retailer in Blacksburg offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at Victra in Blacksburg?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, PureGear, and more.
What are the store hours for Victra Verizon Authorized Retailer in Blacksburg?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Victra in Blacksburg offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services.
Which payment methods are accepted at Victra Verizon Authorized Retailer?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can customers recycle their old electronics at Victra in Blacksburg?
Yes, Victra offers electronics recycling services.
What languages are spoken at the Victra store in Blacksburg?
The store provides services in English and Spanish.
Which nearby restaurants can I visit before or after shopping at Victra in Blacksburg?
Nearby dining options include Firehouse Subs, Zeppoli's Restaurant and Wine Shop, Zeppoli's Italian Restaurant, QDOBA Mexican Eats, mezeh Mediterranean Restaurant, Log Cabin BBQ, Your Pie pizza restaurant, and Hwy 55 Burgers Shakes & Fries.
Are there accommodation options near Victra in Blacksburg?
Yes, nearby hotels include the Residence Inn by Marriott Blacksburg-University and Hyatt Place Blacksburg University.
What nearby places can help me find Victra Verizon Authorized Retailer if I'm visiting Blacksburg?
Nearby landmarks and services include the Kroger Fuel Center for fuel and coffee, the Capri Twin Theatre cinema for entertainment, and the David H. Kellogg Center for Philosophy, Politics, and Economics at Virginia Tech campus.