Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Ashland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
300 reviews
5 stars
259
4 stars3
3 stars
8
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Steven, Sydney, and Ken.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, including issues with billing and unhelpful staff.
Product Knowledge
Several reviews noted the staff's ability to explain products and services clearly, helping customers make informed decisions.
Store Environment
The store was described as welcoming and professional, with efficient service that minimized wait times.
- MMMike2 days ago5.0Met with a Verizon rep named Amanda was extremely diligent and patient to get me service back with Verizon took almost two hours and she went through every hoop to get my service back, well appreciated!!! I feel leaving a great review was only necessary on her behalf!!!
- AUAnne UnruhNov 14, 20252.0I had a bad experience in Ashland. It started out great but went bad quickly once the employee began criticizing what I had or didn’t have on my phone. He spoke to me like I was a teenager. I made my purchase and stated I was done more than once before he stopped. It was so disappointing.
- MLMike LaytonJun 8, 20225.0I usually deal with the King William Verizon location. But I recently had a bad experience with a guy at that location. Me being elderly I don't understand these smartphones. I know a little but just have patience with me. I appreciate the level of customer service Ken provided to me. Very patient and kind to my daughter and I.
- CGCraig GemmillNov 30, 20181.0Update - I was signed up for double billing for my device by this location. I will NOT use this location again. I thought everything was good here, but found out that the sales representative signed up two device agreements on one of my phones, and I've been paying double for it. It took a while to notice, because there are a lot of one-time charges that take a while to settle out. But this is terrible business practice. I will never use this location again. Be warned, anyone who signs up here, check your bill carefully.
- CFChloe FisherMar 1, 20185.0They were some of the most helpful phone people I have dealt with! Very patient and super helpful! Couldn’t be more happy!
Frequently Asked Questions About Verizon
Where is the Verizon Ashland Cellular Sales store located?
The Verizon Ashland Cellular Sales store is located at 200 N Washington Hwy, Ashland, VA 23005.
What are the store hours for the Verizon Ashland location?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Which phone brands can I find at the Verizon Ashland store?
You can shop phones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless at the store.
Does the Verizon Ashland store offer curbside or in-store pickup services?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at the Ashland location?
Yes, you can pay your Verizon bill in-store at the Ashland Cellular Sales location.
What types of Verizon services are available at the Ashland store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Fios home internet.
What payment options does the Verizon Ashland store accept?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Are appointments required to visit the Verizon Ashland store?
No, appointments are not required to visit the Verizon Ashland store.
What nearby dining options are available around the Verizon Ashland store?
Nearby dining options include Hardee's for American fast food, Papa Murphy's Take 'N' Bake Pizza for pizza, Fire & Chicken for Peruvian and chicken dishes, and Imperial Chinese Restaurant for Chinese cuisine.
How can nearby services like PostNet or Ashland Hanover Shopping Center be useful when visiting Verizon Ashland?
Customers can use PostNet for notary public services or postal needs, and Ashland Hanover Shopping Center offers additional retail shopping options near the Verizon store, making it convenient to run multiple errands in one trip.
Are there nearby healthcare facilities accessible from the Verizon Ashland store?
Yes, nearby healthcare facilities include Root Modern Dentistry, Slow Paths Wellness acupuncture and hospital, Achilles Foot & Ankle Center, BetterMed Urgent Care, CareNow Urgent Care, and Thriveworks Counseling & Psychiatry.